Back of House Specialist "Houseman"- Hotel Renegade

4 weeks ago

Boise, United States Geronimo Hospitality Group Full time

THE TEAM Boutique and Boise. We will awaken your inner rebel, indulge your adventurous spirit and satisfy your urge to explore. Experience a boutique hotel stay unlike any other – where rough meets refined and details matter. THE PLAYER The Back of House Specialist is a dynamic role that covers multiple areas of the housekeeping department. You will maintain the hotel’s public areas and grounds at a high level of cleanliness and organization in accordance with the company's standards while providing excellent customer service to hotel guests. You will also provide guests with a fully stocked and well maintained mini-bar on a consistent basis throughout a guest’s stay. You will clean mini-bars regularly and maintain a fully stocked inventory of all mini-bar items. You will inventory all guest mini-bars on a daily basis and post the appropriate charges to the room prior to the guest’s departure. Additionally, you will maintain all aspects of handling guest linens, including preparation of soiled linen for wash, finishes, inspections, folding and storing of clean linens. EVERY DAY, YOU WILL Clean and sanitize assigned public areas in accordance with company and franchise policy. Assist the executive housekeeper as needed with deliveries, cots, cribs, trash, etc. Assist front desk associates with deliveries to guest and meeting rooms and the cleaning of guest rooms after hours. Ensure hotel equipment, such as carts, vacuums, and any other housekeeping equipment are maintained properly and secured. Ensure cleaning supplies and chemicals are used properly and all bottles are properly labeled in accordance with the chemical policy. Provide excellent customer service that goes above and beyond to the hotel guests. Immediately address guest’s requests. Maintain, track and complete daily worksheet of mini-bar stock. Replenish mini-bar items in rooms. Maintain mini-bar pantry including par stock, organization and cleanliness. Ensure products in mini-bar are not expired. Comply with procedure to remove expired products as necessary. Ensure rotation of all mini-bar products. Maintain assigned mini-bar carts. Maintain and complete assigned floors and rooms requesting mini-bar service. Follow required safety and standard operating procedures. Report all mini-bar concerns to management including any guest issues. Receive, evaluate condition, separate, and launder soiled linen from guest rooms. Prepare required F&B linen in a timely fashion. Examine laundered items to ensure cleanliness and serviceability. Fold and/or press linen as appropriate. Maintain linen and laundry supplies such as cleaning and starching agents. Sweep, mop, and maintain cleanliness of laundry room. Store folded laundered items in linen supply area. Conduct inventories as assigned by the Housekeeping Manager. Keep linen area clean, stocked and organized. Be properly attired in uniform and name tag in accordance with company grooming and uniform policy. Communicate with superiors and co-workers about the status of guest requests and assigned tasks. Report all incidents and injuries to the appropriate supervisor. Provide input and ideas on the operation of the hotel. Participate in training initiatives and skill development. Complete any other task requested by a supervisor, including training new associates. All other duties as assigned. An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. YOU WILL BE GREAT AT HOTEL RENEGADE IF Education: High school diploma or equivalent. Experience and/or Training: Houseman/housekeeping and customer service experience, strong organizational skills, and attention to detail. YOU MUST ALSO HAVE: U.S. Work Authorization (required). HUDDLE UP We've gathered a few team perks and benefits for all of our players, including: Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care and Pet Insurance. JOIN OUR TEAM OF EXCEPTIONAL PLAYERS Geronimo Hospitality Group is an Equal Employment Opportunity employer. #J-18808-Ljbffr

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