Therapy Front Desk Representative

4 days ago

Victorville, United States Arrowhead Orthopaedics Full time

TITLE: Therapy Front Desk Representative:

It is our goal to provide the finest Orthopaedic care possible. This philosophy requires that all office staff and providers be sensitive and responsive to patients' needs and preferences. To ensure that we hire and retain the quality of staff needed for implementing our philosophy of service, we have adopted the following job description for this position. The position requires that the employee be available approximately forty hours per week and that also the employee be flexible in his/her schedule to provide efficient service for the group and work additional hours as needed. The employee however, will be expected to work no more than five days per week. Many of the responsibilities require that you have a working knowledge of computers and the ability to learn the proper use of the programs utilized in this office, or those that which may be necessary to meet the needs of the practice. The hours, pay scale, and benefits will be defined as shall be agreed to.

BASIC FUNCTION: The Front Desk Representative shall provide the clerical support necessary for the successful execution of the physical therapists' daily activities in the Physical Therapy Department at Arrowhead Orthopaedics.

RESPONSIBILITIES: The duties of the Front Desk Representative are of high volume, and the quality of duties performed is needed to be at a high level. The employe e will come into contact on a daily basis with confidential files pertaining to patients. The Front Desk Representative must be able to handle this information with the highest degree of privacy, discretion, and professionalism. The Front Desk Representative must have excellent customer service and be able to treat patients with the utmost courtesy and respect. The Front Desk Representative is responsible for accomplishing the duties set forth below: General Clerical Activities Front Desk Representative (There may be other duties required of this position not listed below): Answer the main phone line for the Physical Therapy Department using proper phone etiquette. Schedule patient appointments. Collect co-pays. Navigate and utilize the company's electronic medical records software. Create patient charts in said software. Learn and apply HIPAA protocol. Greet patients and assist them with their needs. Obtain authorizations for therapy services before rendered. Pick up and send mail for department. Assist therapists and staff as needed. Perform other responsibilities as may be called upon. Skill Requirements: The ability to type 30 words per minute. Skill in operating a computer as well as software programs including Microsoft Word and Outlook. Telephone etiquette and professional communication skills are required. Must have a pleasant and helpful demeanor, be patient, be a team player, and have the ability to multi-task. Must be able to stay calm in stressful situations. Must be detail oriented and have a high regard for accuracy. Must have knowledge of HIPAA laws. Must be bilingual in Spanish and English. Typical Physical Demands: Requires sitting and walking, with daily occasional stooping, reaching, and bending. Occasional lifting up to thirty pounds. Hearing must be in the normal range for telephone and personal communication. Requires manual dexterity sufficient to operate keyboards and other office equipment.

RELATIONSHIPS: The Front Desk Representative should observe and conduct the following relationships: The employee shall be responsible directly to the Director of Operations for the Physical Therapy Department. The employee shall report to the Director of Operations and his/her assignees any progress, reports, requests, concerns, problems, and/or expectations in relation to the responsibilities of the position. Such communication may be verbal or written as deemed necessary by the employee or as directed by the Director of Operations or his/her assignee. The employee shall interact with other office and clinical staff in the Practice. Such interactions should be collegial, professional, and contributing to the safety and pleasantness of the work environment at Arrowhead Orthopaedics. The employee shall interact with Doctors, licensed physical therapists, students conducting internships, physical therapy aids, the group's own billing department, patients, and other medical groups and insurance companies. Such communication should always reflect the total commitment of the office to quality care and customer satisfaction.

Salary Description

$17-20/hour

  • Hotel Front Desk Representative

    1 week ago

    Victorville, California, United States Hampton Inn Victor Full time

    Job SummaryWe are seeking a highly skilled and professional Hotel Front Desk Attendant to join our team at Hampton Inn Victor. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesGuest Services: Welcome and greet guests, manage...

  • Hotel Front Desk Representative

    2 weeks ago

    Victorville, California, United States Hampton Inn Victor Full time

    Job SummaryWe are seeking a highly skilled and professional Hotel Front Desk Attendant to join our team at Hampton Inn Victor. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesGuest Services: Welcome and greet guests, manage...

  • Resort Front Desk Supervisor

    7 days ago

    Victorville, California, United States Hampton Inn Victor Full time

    Job OverviewAs a seasoned hospitality professional, you will lead the Front Office team at Hampton Inn Victor, ensuring exceptional guest experiences and operational excellence. Your expertise will drive business growth, employee engagement, and revenue optimization.Key ResponsibilitiesBusiness Development: Oversee all aspects of the Front Office to ensure...

  • Front Desk Associate

    5 days ago

    Victorville, California, United States SCI Shared Resources LLC Full time

    Job Summary: We are seeking a highly skilled and professional Front Desk Associate to join our team at Desert View Funeral Home & Crematory. As a key member of our staff, you will be responsible for providing exceptional customer service and support to our clients and their families.Key Responsibilities:Greet and assist clients and visitors in a professional...

  • Rehabilitation Therapy Assistant

    2 weeks ago

    Victorville, California, United States Rancho Physical Therapy Full time

    Job OverviewRancho Physical Therapy is seeking a dedicated Physical Therapist Assistant to contribute to our mission of providing exceptional rehabilitation services.POSITION SUMMARY:Under the guidance of a licensed Physical Therapist, the Physical Therapist Assistant will support the therapeutic process for designated patients and engage in various related...

  • Licensed Physical Therapy Assistant

    1 week ago

    Victorville, California, United States Rancho Physical Therapy Full time

    Job OverviewRancho Physical Therapy is seeking a dedicated Physical Therapist Assistant to support our clinical team.POSITION SUMMARY:Under the direct guidance of a licensed Physical Therapist, the Physical Therapist Assistant is responsible for delivering therapeutic assistance to designated patients while performing related tasks within the physical...

  • Licensed Physical Therapy Assistant

    2 weeks ago

    Victorville, California, United States Rancho Physical Therapy Full time

    Job OverviewRancho Physical Therapy is seeking a dedicated Physical Therapist Assistant to support our rehabilitation efforts.POSITION SUMMARY:Under the direct oversight of a licensed Physical Therapist, the Physical Therapist Assistant will provide therapeutic support for designated patients and engage in related activities within the rehabilitation...

  • Receptionist Front Desk medical

    4 weeks ago

    Victorville, United States Razi Medical Group Inc Full time $34,000 - $36,500

    Job DescriptionJob DescriptionWe are seeking a full-time experienced medical front receptionist for our fast-paced primary care office in the high desert. We desire our Excellent organizational and time management skillsStrong verbal and written communication skillsAbility to work independently or as part of a teamExcellent interpersonal communication...

  • Membership Support Specialist

    7 days ago

    Victorville, California, United States Planet Fitness - PF Baseline Fitness Full time

    Job Summary:The Overnight Closer (Customer Service Representative) is a key member of our team at Planet Fitness - PF Baseline Fitness. As a representative of our brand, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.Key Responsibilities:Greet members and guests in a friendly and welcoming...

  • Nighttime Customer Service Specialist

    2 weeks ago

    Victorville, California, United States Planet Fitness - PF Baseline Fitness Full time

    Position OverviewThe Overnight Closer (Customer Service Representative) plays a crucial role in delivering outstanding service to members, potential members, and visitors at our fitness facility. Key Responsibilities:Welcome members and guests with a friendly demeanor.Manage front desk operations efficiently.Assist with account modifications and...

  • Nighttime Customer Service Specialist

    1 week ago

    Victorville, California, United States Planet Fitness - PF Baseline Fitness Full time

    Position OverviewThe Overnight Closer (Customer Service Representative) plays a crucial role in delivering outstanding service to members, potential members, and visitors of Planet Fitness. Key responsibilities include: Welcoming members and guests with a friendly demeanor.Managing front desk operations efficiently.Assisting with account modifications and...

  • Physical Therapist

    3 months ago

    Victorville, United States Rancho Physical Therapy Full time

    Job DescriptionJob DescriptionPHYSICAL THERAPIST - Victorville, CAUnder the general direction of the Clinic Director, the Physical Therapist will evaluate therapy needs. Develop and implement Physical Therapy program for assigned patients. Perform initial and ongoing physical therapy evaluations according to APTA standards of practice as well as state...

  • Overnight Closer

    3 months ago

    Victorville, United States Planet Fitness - PF Baseline Fitness Full time

    Job SummaryThe Overnight Closer (Customer Service Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of...

  • Board Certified Behavior Analyst

    2 weeks ago

    Victorville, CA, United States Accel Therapies Full time

    About Accel Therapies At Accel Therapies we specialize in Applied Behavior Analysis (ABA) and other therapies. We provide best-in-class, evidence-based treatment programs for children with autism and other developmental needs within a comfortable, positive, and family-oriented environment. The BCBA is to ensure the effective implementation of all treatment...

  • Board Certified Behavior Analyst

    4 weeks ago

    Victorville, United States Accel Therapies Full time

    Job DescriptionAbout Accel TherapiesAt Accel Therapies we specialize in Applied Behavior Analysis (ABA) and other therapies. We provide best-in-class, evidence-based treatment programs for children with autism and other developmental needs within a comfortable, positive, and family-oriented environment. What sets us apart is our focus on an individual...

  • Board Certified Behavior Analyst

    1 month ago

    Victorville, United States Accel Therapies Full time

    Job DescriptionJob DescriptionAbout Accel TherapiesAt Accel Therapies we specialize in Applied Behavior Analysis (ABA) and other therapies. We provide best-in-class, evidence-based treatment programs for children with autism and other developmental needs within a comfortable, positive, and family-oriented environment. What sets us apart is our focus on an...

  • Board Certified Behavior Analyst

    4 weeks ago

    Victorville, United States Accel Therapies Full time

    About Accel TherapiesAt Accel Therapies we specialize in Applied Behavior Analysis (ABA) and other therapies. We provide best-in-class, evidence-based treatment programs for children with autism and other developmental needs within a comfortable, positive, and family-oriented environment. What sets us apart is our focus on an individual connection with our...

  • Board Certified Behavior Analyst

    1 month ago

    Victorville, United States Accel Therapies Full time

    About Accel Therapies At Accel Therapies we specialize in Applied Behavior Analysis (ABA) and other therapies. We provide best-in-class, evidence-based treatment programs for children with autism and other developmental needs within a comfortable, positive, and family-oriented environment. What sets us apart is our focus on an individual connection with our...

  • Board Certified Behavior Analyst

    1 month ago

    Victorville, United States Accel Therapies Full time

    About Accel TherapiesAt Accel Therapies we specialize in Applied Behavior Analysis (ABA) and other therapies. We provide best-in-class, evidence-based treatment programs for children with autism and other developmental needs within a comfortable, positive, and family-oriented environment. What sets us apart is our focus on an individual connection with our...

  • Board Certified Behavior Analyst

    4 weeks ago

    Victorville, United States Accel Therapies Full time

    About Accel TherapiesAt Accel Therapies we specialize in Applied Behavior Analysis (ABA) and other therapies. We provide best-in-class, evidence-based treatment programs for children with autism and other developmental needs within a comfortable, positive, and family-oriented environment. What sets us apart is our focus on an individual connection with our...