Member Service Representative

2 weeks ago

Alexandria, United States Planet Fitness Full time

he Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occassionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirán consideración por el empleo sin distinción de raza, color, religión, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra característica protegida por la ley. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

  • Member Service Representative

    4 weeks ago

    Alexandria, United States CommonWealth One Federal Credit Union Full time

    **Position Summary** The Member Service Representative delivers exceptional member service and will perform a variety of sales and service functions such as providing information on all credit union services, processing transactions, and effectively engaging members in consultative cross-selling of products and services that meet the member’s specific...

  • Member Services Representative

    6 days ago

    Alexandria, United States American Counseling Association Full time

    Description: The American Counseling Association (ACA) is the world’s largest organization representing professional counselors in various practice settings. Our vision: We are the preeminent advocate and resource for professional counselors and their clients in a world where everyone has access to mental health services. Our mission: Advancing mental...

  • Member Service Representative

    1 month ago

    Alexandria, United States CommonWealth One FCU Full time

    Job DescriptionJob DescriptionPosition SummaryThe Member Service Representative delivers exceptional member service and will perform a variety of sales and service functions such as providing information on all credit union services, processing transactions, and effectively engaging members in consultative cross-selling of products and services that meet the...

  • Member Services Representative

    4 weeks ago

    Alexandria, United States American Counseling Association Full time

    Job Type Full-time Description The American Counseling Association (ACA) is the world's largest organization representing professional counselors in various practice settings. Our vision: We are the preeminent advocate and resource for professional counselors and their clients in a world where everyone has access to mental health services. Our mission:...

  • Member Services Representative

    4 weeks ago

    Alexandria, United States American Counseling Association Full time

    Job Type Full-time Description The American Counseling Association (ACA) is the world's largest organization representing professional counselors in various practice settings. Our vision: We are the preeminent advocate and resource for professional counselors and their clients in a world where everyone has access to mental health services. Our mission:...

  • Member Service Representative

    3 weeks ago

    Alexandria, United States Signature Federal Credit Union Full time

    The Member Services Representative is responsible for assisting members, potential members and otheremployees with their questions and requests. He/she needs to understand and be able to explain basic IRA,Share, Loan, Mortgage and Visa related products and services, responds to problems, processes member'srequests received via web, e-mail, fax, online/mobile...

  • Member Service Representative

    3 weeks ago

    Alexandria, United States Signature Federal Credit Union Full time

    The Member Services Representative is responsible for assisting members, potential members and otheremployees with their questions and requests. He/she needs to understand and be able to explain basic IRA,Share, Loan, Mortgage and Visa related products and services, responds to problems, processes member'srequests received via web, e-mail, fax, online/mobile...

  • Member Service Representative

    2 weeks ago

    Alexandria, United States Signature Federal Credit Union Full time

    The Member Services Representative is responsible for assisting members, potential members and other employees with their questions and requests. He/she needs to understand and be able to explain basic IRA, Share, Loan, Mortgage and Visa related products and services, responds to problems, processes member's requests received via web, e-mail, fax,...

  • Member Service Representative

    1 month ago

    Alexandria, United States United States Senate Federal Credit Union Full time

    Shift: Mon,Tue,Wed,Thu,Fri **Mission**: In the Senate Community tradition of service, we strive to improve the financial wellness of our members throughout all stages of life by integrating sustainability and security into every financial solution. **Culture Competencies: S.T.R.I.V.E** - Maintains our members’ and employees’ trust by safeguarding their...

  • Member Service Representative

    1 month ago

    Alexandria, United States United States Senate Federal Credit Union Full time

    Job DescriptionJob DescriptionMission: In the Senate Community tradition of service, we strive to improve the financial wellness of our members throughout all stages of life by integrating sustainability and security into every financial solution.Culture Competencies: S.T.R.I.V.EMaintains our members' and employees' trust by safeguarding their...

  • Member Service Representative I

    3 weeks ago

    Alexandria, United States State Department Federal Credit Union Full time

    Recognized by the city of Alexandria as a Gold Employer, State Department Federal Credit Union is committed to providing the very best in opportunity and professional development. Headquartered in Alexandria, Virginia with assets exceeding $1 billion dollars, we recognize that our people make it happen.We are dedicated to attracting and retaining top talent...

  • Floating Member Service Representative I

    2 weeks ago

    Alexandria, United States Apple Federal Credit Union Full time

    Job DescriptionJob DescriptionWhy Join Apple?At Apple FCU, we take pride in our strong community ties and our commitment to workplace diversity. Our employees are at the heart of our success, and we actively support their professional development and career journeys. As part of our comprehensive benefits package, we offer: health; vision; dental; 401(k)...

  • Member Solutions Representative

    2 months ago

    Alexandria, United States Spectra Credit Union Full time

    Job Title - Member Solutions Representative Company - Spectra Credit Union Location-Alexandria VA Are you ready to take your career to the next level by working with a spectacular company? Position Overview The Member Solutions Representative will perform collection activities for delinquent loan accounts to resolve credit union delinquency. What...

  • Member Services Representative

    6 days ago

    Alexandria, United States Signature Federal Credit Union Full time

    **Summary**: **Responsibilities**: - Answers Member Services queue calls and assists members with Share, Loan, Mortgage and Visa related products and services and basic IRA questions, including chapter accounts' inquiries, open/close of Certificate of Deposits, account/share closure requests, process transfer/ACH/wire requests, check orders, and check...

  • Member Service Representative

    2 weeks ago

    Alexandria, United States Navy Federal Credit Union Full time

    To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; a Member Service, Representative, Yard, Service, Retail, Banking

  • Member Service Representative

    1 month ago

    Alexandria, United States United States Senate Federal Credit Union Full time

    Job DescriptionJob DescriptionMission: In the Senate Community tradition of service, we strive to improve the financial wellness of our members throughout all stages of life by integrating sustainability and security into every financial solution.Culture Competencies: S.T.R.I.V.EMaintains our members' and employees' trust by safeguarding their...

  • Customer Service Representative PT

    3 weeks ago

    Alexandria, United States Your Linen Service, Inc. Full time

    Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and highly motivated individual who is career oriented. Must have excellent telephone skills, computer experience, and should be capable of using 10-key calculator "by touch." RESPONSIBILITIES * Basic accounting and data entry * Accounts...

  • Customer Service Representative

    1 month ago

    Alexandria, United States Sharon Eddy - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:As a part time (mornings) Customer Service Representative - State Farm Agent Team Member with Sharon Eddy - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to...

  • Customer Service Representative

    1 month ago

    Alexandria, United States Adnan Nafa - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...

  • Patient Services Representative

    4 weeks ago

    Alexandria, United States PRISM Vision Group Full time

    **Position Description**: The Patient Service Representative (PSR) is a clinical operations care team member reporting to the Office Manager and/or Front Desk Supervisor. The position is responsible for providing the full scope of a) inbound and outbound access patient interactions & functions whether by telephone, internet or face: face, b) patient...