IT Support Consultant

3 weeks ago


Chico, United States CareerBuilder Full time

Job Description

Job Description

Most businesses struggle with unreliable technology that holds them back.
Join our team of certified consultants and software developers to

plan ,

build

and

support

rock-solid technology that helps people get more done, feel more confident, and stay in control of their businesses.
Were looking for
First and foremost, you should exemplify extraordinary communication skills with both clients and coworkers. You should be capable of performing work with or without direct supervision and should have at least one to two years of industry experience.
You should be passionate about technology and equally passionate about providing extraordinary service. You should take pride in and inspire others with the work that you do.
Some experience in IT Managed Services, Remote Network Monitoring, Active Directory, servers, upgrades and migrations, IT Security, etc. is preferred. You should feel comfortable troubleshooting and supporting Information Technology hardware, software and network system configurations for small to mid-sized clients (5-50 person environments).
Essential Duties & Responsibilities
Provide IT support relating to technical issues involving Microsoft's core software, as well as virtual environments built on VMware, Citrix, and/or Microsoft
Support services for Microsoft related server technologies: Windows Server, Exchange, etc.
Implement and support backup and disaster recovery solutions
Work through a daily schedule that has been established by a Dispatcher/Service Coordinator
Provide essential IT troubleshooting support at the network level: WAN and LAN connectivity, routers, firewalls, and security
Implement and support remote access solutions: VPN, Remote Desktop Services, and Citrix
Write clear and concise documentation including system reviews and recommendations
Communicate with clients and coworkers, informing others of issue progress and notifying them of impending changes or agreed outages
Additional Duties & Responsibilities
Proactively assist clients to understand problems, to avoid or reduce reoccurrence in the future
Ability to work in a team and communicate effectively
Communicate with clients: keeping them informed of progress, notifying them of impending changes or agreed outages, etc.
Escalate service issues that cannot be completed within agreed service levels
Develop in-depth knowledge of the service catalog and how it relates to client needs
Document internal processes and procedures related to duties and responsibilities
Responsible for entering time and expenses in our ticketing system as it occurs
Work through a daily schedule in our ticketing system that has been established through the Service Coordination process
Understand processes in the ticketing system by completing assigned training materials and blueprints on the ticketing system training portal
Qualifications
Ideal candidate has at least two-years experience supporting a Microsoft Windows Environment, and seeking a challenge
Associates or Bachelor's degree in Computer Science, Information Technology, or business related field or equivalent experience (at least 2-3 years in the industry)
Professional IT Certifications (or progress toward) a plus, such as: Microsoft (Any), VMware VCP, Apple (Any), Citrix CCEA or CCIA, SonicWall CSSA, Cisco CCNA
Able to resolve clients technical issues via telephone, remote support, and on-site (in-person)
Must have excellent communication skills, both written and verbal (inspire those around you)
Must possess grace under fire comfortable handling critical situations with concerned clients
Exceptional time management and multi-tasking skills
Client satisfaction-focused attitude
Ability to work unsupervised
Understanding of support tools, techniques, and how technology is used to provide IT services
Excellent typing skills to ensure quick and accurate entry of service request details and documentation while on the phone
Self-motivated with the ability to work in a fast moving environment
Company Description Too many businesses struggle with unreliable technology that holds them back. At M&I, we believe that technology should help people succeed, not stand in the way.

That's why we focus so much on developing a team with strong, people-first values rather than a technology-first viewpoint.

We obsess over providing friendly, respectful support and clear, timely communication. We value true solutions over quick fixes, and value humble confidence rather than oversized egos. We value a culture of continuous learning and gratitude for peers and partners.

Technology Support doesn't have to be an exercise in frustration and confusion. With the right partner, it can help drive success.

We offer competitive salaries, great benefits, and learning / training opportunities while helping our exceptional list of clients and partners succeed. We'd love to have the opportunity to talk with you more about the opportunity to join a team that enhances productivity, clarifies growth planning, and provides respectful technology support from experts who care.

Company Description

Too many businesses struggle with unreliable technology that holds them back. At M&I, we believe that technology should help people succeed, not stand in the way. That's why we focus so much on developing a team with strong, people-first values rather than a technology-first viewpoint.We obsess over providing friendly, respectful support and clear, timely communication. We value true solutions over quick fixes, and value humble confidence rather than oversized egos. We value a culture of continuous learning and gratitude for peers and partners.Technology Support doesn't have to be an exercise in frustration and confusion. With the right partner, it can help drive success.We offer competitive salaries, great benefits, and learning / training opportunities while helping our exceptional list of clients and partners succeed. We'd love to have the opportunity to talk with you more about the opportunity to join a team that enhances productivity, clarifies growth planning, and provides respectful technology support from experts who care.
#J-18808-Ljbffr


  • IT Support Consultant

    3 weeks ago


    Chico, United States Matson & Isom Technology Consulting Full time

    Job DescriptionJob DescriptionMost businesses struggle with unreliable technology that holds them back.Join our team of certified consultants and software developers to plan, build and support rock-solid technology that helps people get more done, feel more confident, and stay in control of their businesses.We’re looking for…First and foremost, you...

  • Leasing Consultant

    2 weeks ago


    Chico, California, United States FPI Management, Inc. Full time

    Job Description The Leasing Consultant is the community's sales representative and is responsible for interacting with residents (potential and existing) on behalf of FPI to assist with viewing/touring the property, providing accurate information about each apartment home, properly process rental applications, secure lease agreements from qualified persons,...

  • Locums PA

    4 weeks ago


    Chico, California, United States Weatherby Healthcare Full time

    Enjoy the locum tenens lifestyle knowing Weatherby is here to support you every step of the way. Call and speak to one of our consultants today for available dates and details.Must have active state licenseBC requiredWeekdays, Weekend callACLS and BLS required hearts per yearFirst assist with EVHCredentialing neededDEA neededHealth, vision, dental, and...

  • Locums PA

    3 weeks ago


    Chico, California, United States Weatherby Healthcare Full time

    Start Date: ASAPEnjoy the locum tenens lifestyle knowing Weatherby is here to support you every step of the way. Call and speak to one of our consultants today for available dates and details.Must have active state licenseBC requiredWeekdays, Weekend callACLS and BLS required hearts per yearFirst assist with EVHCredentialing neededDEA neededHealth, vision,...


  • Chico, United States Pacific Gas & Electric CO Full time

    Works to detect, prevent and mitigate safety risks. Provides subject matter expertise on field observations and provides consultation and guidance on corrective action development. Collaborates with and supports line of businesses on safety issues. C Safety Specialist, Field, Specialist, Operations, Safety, Manufacturing

  • Locums NP

    4 weeks ago


    Chico, California, United States Weatherby Healthcare Full time

    If you are seeking a new opportunity or would simply like to learn more about locum tenens, give Weatherby a call today for details.Must have active state licenseBC requiredWeekdays, Weekend callACLS and BLS required hearts per yearFirst assist with EVHCredentialing neededDEA neededHealth, vision, dental, and 401(k) retirement benefits offeredCompetitive...

  • Infusion RN

    1 week ago


    Chico, United States Continuum Medical Staffing Full time

    Job DescriptionJob Description* 13 weeks, ASAP start* M-F, 8 hour days, 40 hours per week* Must have at least 3 years of Oncology Infusion experience* CA RN License, Chemo Cert, & BLS requiredCompany DescriptionContinuum Medical Staffing is a boutique national staffing firm with a big purpose. Our mission and passion is to cultivate talent in the healthcare...


  • Chico, California, United States Intermountain Health Full time

    As a Physician within SCL Health Medical Group - Butte, you'll work collaboratively with other providers to deliver top-notch care and the best patient experience. You will practice at our Specialty Care Clinic in Butte, MT. Full time with some office call Outpatient Services This is a start-up opportunity New Grad or Experienced Physicians will be...

  • Wellness Counselor

    3 days ago


    Chico, United States Chico Unified Full time

    Job Summary Job Summary Basic Function: to coordinate and/or provide social-emotional support services to students with trauma-induced social/emotional and/or behavioral needs. Duties could include, but are not limited to, providing group and individual counseling, and providing social work services. Additionally, the candidate would be observing student...

  • Travel Nurse

    3 days ago


    Chico, United States Stability Healthcare Full time

    Stability Healthcare is seeking an experienced Oncology Registered Nurse for an exciting Travel Nursing job in Chico, CA. Shift: 3x12 hr nights Start Date: ASAP Duration: 13 weeks Pay: $2508 / Week About Stability Healthcare:Stability HealthCare is a premier Per Diem and Travel Nurse Company. We provide the most qualified Nurses with great opportunities...

  • Travel Nurse

    1 week ago


    Chico, United States Stability Healthcare Full time

    Stability Healthcare is seeking an experienced Infusion Registered Nurse for an exciting Travel Nursing job in Chico, CA. Shift: 5x8 hr days Start Date: 06/03/2024 Duration: 13 weeks Pay: $2774 / Week About Stability Healthcare:Stability HealthCare is a premier Per Diem and Travel Nurse Company. We provide the most qualified Nurses with great opportunities...


  • Chico, United States Pacific Gas And Electric Company Full time

    Requisition ID# 157453 Job Category: Environmental Management / Safety Job Level: Individual Contributor Business Unit: Enterprise Health & Safety Work Type: Onsite Job Location: Chico Department Overview Enterprise Health and Safety (EH&S) consists of PG&E's Regional Safety, Occupational Health and Safety, Transportation and Contractor Safety, PG&E's Safety...


  • CHICO, United States PG&E Corporation Full time

    Requisition ID # 157453 Job Category: Environmental Management / Safety Job Level: Individual ContributorBusiness Unit: Enterprise Health & SafetyWork Type: OnsiteJob Location: Chico    Department Overview Enterprise Health and Safety (EH&S) consists of PG&E’s Regional Safety, Occupational Health and Safety, Transportation and Contractor Safety,...

  • Staff Psychologist

    4 weeks ago


    Chico, United States Department Of Veterans Affairs Full time

    Summary The purpose of this position is to serve as a Staff Psychologist within the Behavioral Health Interdisciplinary Program (BHIP), which is under the VA NCHCS Mental Health Product Line. The position functions as part of an interdisciplinary team and applies advanced strategies to a...

  • Staff Psychologist

    4 weeks ago


    Chico, California, United States Department Of Veterans Affairs Full time

    Summary The purpose of this position is to serve as a Staff Psychologist within the Behavioral Health Interdisciplinary Program (BHIP), which is under the VA NCHCS Mental Health Product Line. The position functions as part of an interdisciplinary team and applies advanced strategies to a full range of patient problems.DutiesClinical Services: Independently...


  • Chico, United States PG&E Corporation Full time

    Requisition ID # 157453 **Job Category**: Environmental Management / Safety **Job Level**: Individual Contributor **Business Unit**: Enterprise Health & Safety **Work Type**: Onsite **Job Location**: Chico Department Overview Enterprise Health and Safety (EH&S) consists of PG&E’s Regional Safety, Occupational Health and Safety, Transportation and...


  • Chico, United States RightWorks Staffing, Inc Full time

    Our client provides mental health counseling, housing services, and employment assistance to adults, children, and their families. With locations all throughout Northern California and an almost 50 year history, these programs offer an opportunity to make a profound impact on the lives of hundreds, even thousands, of individuals. This position is based out...


  • Chico, United States RightWorks Full time

    Our client provides mental health counseling, housing services, and employment assistance to adults, children, and their families. With locations all throughout Northern California and an almost 50 year history, these programs offer an opportunity to make a profound impact on the lives of hundreds, even thousands, of individuals. This position is based out...


  • Chico, United States RightWorks Staffing Full time

    Our client provides mental health counseling, housing services, and employment assistance to adults, children, and their families. With locations all throughout Northern California and an almost 50 year history, these programs offer an opportunity to make a profound impact on the lives of hundreds, even thousands, of individuals. This position is based out...


  • Chico, United States RightWorks Staffing Full time

    Our client provides mental health counseling, housing services, and employment assistance to adults, children, and their families. With locations all throughout Northern California and an almost 50 year history, these programs offer an opportunity to make a profound impact on the lives of hundreds, even thousands, of individuals. This position is based out...