Patient Access Representative, BMA Hollidaysburg
3 weeks ago
**Patient Access Representative, BMA Hollidaysburg** **Full-time,** 7:45 AM - 4:15 PM - alternating with 8:30 AM - 5:00 PM (9:30 AM - 6:00 PM Thursday). **Purpose:** Greets and registers incoming patients checks patients out, and schedules future appointments to ensure efficient patient flow by performing the following duties. **Responsibilities:** + Verifies patient appointment time, physician they are scheduled to see and insurance to be billed; updates patient appointment status. + Work on Wait/Rescheduling lists for providers and resources and schedule patients accordingly. + Carries out alternative workflows during system(s) downtime. + Follow all workflows related to your department. + Work Charge work queues. Collect copays. Enter all payments into UPAY and print receipts for all monies collected. Balance the following policy at the end of each day. + Check for any special type appointment and obtain any eligibility requirements needed. + Registers incoming new/established patients by verifying or entering current demographic/insurance information into the computer system. Obtain the required signatures on the paperwork. + Communicate effectively with the patient to understand their AVS. + Answers telephones, directs and handles calls as needed. + Work with patients on utilization of Welcome Kiosks. + Work Encounters without Charges report. + Assists patients with questions about insurance and UPMC/BMA policies. + Maintains & troubleshoots problems that arise with computers, printers, scanners, label printers, and Welcome Kiosks. Reports malfunctioning equipment by ticket submission. + Schedules future appointments for BMA Providers or Resources via telephone and/or in person from AVS, pools, or staff messages. + High School Diploma or GED required. + Graduate of an accredited Medical Secretarial School preferred. + Minimum of six months related experience and training; or equivalent combination of education and experience preferred + Basic Computer Knowledge and experience; Medical Terminology; Ability to add, subtract, multiply, and divide: Ability to apply commonsense understanding to carry out instructions furnished in written oral, or diagram form; Must have the ability to effectively communicate information to patients and physicians in one-on-one situations. **Licensure, Certifications, and Clearances:** + Act 34 **UPMC is an Equal Opportunity Employer/Disability/Veteran**
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Hollidaysburg, PA 16648, USA, United States UPMC Full time**Patient Access Representative, BMA Hollidaysburg****Full-time,** 7:45 AM - 4:15 PM - alternating with 8:30 AM - 5:00 PM (9:30 AM - 6:00 PM Thursday).**Purpose:**Greets and registers incoming patients checks patients out, and schedules future appointments to ensure efficient patient flow by performing the following duties.**Responsibilities:**+ Verifies...
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