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Server
5 months ago
** Server**
**Job Category****:** Food Service **Requisition Number****:** SERVE02312 Showing 1 location **Job Details**
**Description**
If you are someone with exceptional hospitality skills, have a desire to serve on a team of passionate culinarians and front-of-the-house staff who believe in wholesome, nutritious, and healing foods, we are the company for you **$16.50+/hr. DOE** **Days and Shifts vary** **What you will do:**
* Provides outstanding customer experience for residents and their loved ones, as well as other visitors to the community.
* Maintains professional appearance at all times.
* Ensures that residents are comfortable, engaged, and catered to in the dining room areas.
* Completes all side work assignments in-between meal periods.
* Takes orders from residents and guests and enters in Point Of Sale System.
* Follows all service standards as described in the department manual.
* Understands the daily menu and how food is prepared before each meal and is able to answer questions related to the menu.
* Performs assignments after the dining room closes and ensures the rooms are ready for the next meal period.
* Keeps dining areas clean and properly arranged for residents.
* Engages with tours and the sales team to offer the best possible first impression.
* Develop and maintain a good working rapport with teammates and associates in other departments to ensure that the dining experience is of the highest quality for residents and guests.
* Follow emergency procedures and seek immediate assistance when needed.
* Understand safety practices and procedures associated with the kitchen and dining rooms, as well as community fire plan and evacuation procedures.
* Understand community fire plan and evacuation procedures.
* Ensure the dining rooms are free of potential safety hazards, report necessary repairs as needed.
* Advise supervisor and appropriate manager of any perceived changes in the physical and mental health of resident immediately.
* Carry out other duties as assigned.
**Qualifications:**
* High School diploma or equivalent required.
* Experience and passion in working with seniors
* Exceptional customer service skills
* Able to convey and understand information and ideas in English
* Be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
* Work well in stressful, high-pressure situations and be able to maintain composure and objectivity.
* Be effective at listening to, understanding, and clarifying the concerns and issues raised by residents and guests.
* Able to maintain positive working relationships with residents, their families, peers, and other staff members.
* Criminal background check and drug screen required.
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