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Team Supervisor

4 months ago

Waukesha, United States Waukesha State Bank Company Full time

The responsibility of the Team Supervisor is to drive customer service excellence in their office by building customer relationships, exuding professionalism, coaching and mentoring Customer Service Representative (CSR) Team, resolving conflict and assisting in the sales goals of the office. The Supervisor is a role model of accuracy, organization and attention-to-detail for the staff and is the primary contact for monthly reporting, audits, schedules, daily tasks and adherence to bank policies and procedures.