Room Service Attendant

2 weeks ago


Miami, United States Crew Life at Sea Full time

Job Description: - Provide prompt and courteous room service to guests, taking orders and delivering food and beverages to their rooms- Ensure all orders are accurate and delivered in a timely manner, following company standards and procedures- Maintain cleanliness and organization of the room service area, including the pantry and storage areas- Stock and replenish items in the room service menu, ensuring availability of all items at all times- Handle guest inquiries and complaints in a professional and timely manner, escalating to management when necessary- Follow all safety and sanitation procedures, including proper handling and storage of food and beverages- Collaborate with the culinary team to ensure menu items are prepared and presented according to company standards- Assist with other duties as assigned by management, including assisting with in-room dining events and special requestsQualifications:- High school diploma or equivalent- Previous experience in a similar role, preferably in a hotel or cruise ship setting- Excellent customer service skills and a friendly, positive attitude- Strong communication and interpersonal skills- Ability to work in a fast-paced environment and handle multiple tasks simultaneously- Knowledge of food and beverage service standards and procedures- Basic understanding of food safety and sanitation guidelines- Willingness to work flexible hours, including evenings, weekends, and holidays- Must be able to pass a pre-employment background check and drug test- Must be able to obtain a valid passport and travel internationallyWorking Place: Miami, FL, United States



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