Exchange Online

1 week ago

Marysville, United States Diverse Lynx Full time
Role : Exchange Online
Location : Marysville, OH(Onsite)
Job Type: Full Time

Job description:
  • Must have working experience (minimum 5-6 years) in Exchange online, managing SMTP
  • Must be able to provide complete administration of the Microsoft 365 environment and its capabilities.
  • Testing, implementation, and deployment of Exchange Online.
  • Query Exchange environment using the Office 365 Command online tool.
  • Implement and support security policies, such as data retention.
  • Support the messaging environment in the Cloud (Microsoft 365).
  • Manage problem resolution to a satisfactory completion by keeping abreast of assigned tickets and following the proper escalation processes via ticketing system.
  • Review, test, and make recommendations for standard email practices.
  • Experience with supporting anti-spam filtering, logging and email tracking and transport rules.
  • Primary On-site support for Microsoft 365 issues.
  • Support Single Sign-On using Active Directory Federation Services with Multi Factor Authentication.
  • Perform scripting administration tasks and reporting using PowerShell.
  • Develop scripts for automating processes within the environment.
  • Help ensure team performance meets or exceeds defined Service Level Agreements.
  • Perform migrations and deployments related to the building, upgrade and maintenance of MS Exchange.
  • Monthly audits on the Active Directory environment to reconcile users.
  • Consult with Integrated Product Teams (IPT) and product owners to establish better process flow to mitigate incidents/tasks.
  • Manage user's mobile devices through our Mobile Device Management (MDM) solutions (MS Intune).
  • Troubleshoot active sync issues with mobile devices.
  • Troubleshoot issues with Microsoft 365 Teams.
  • Create security and distribution groups in Active Directory.
  • Update, contribute, and maintain local SharePoint team sites as procedures/documentation change.
  • Create user guides and instructional documents for end-users.
  • In charge of onboarding/offboarding users.
  • Assigned group, file level permissions in Active Directory.
Train local support team members, Relationship Managers and Data Analysts on incident origination processes and modifications implemented within the ticketing

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.