Current jobs related to Customer Service Representative - Brownsville - MAXIMUS
-
Customer Service Representative
3 weeks ago
Brownsville, United States TRI-COUNTY AMBULANCE SERVICE, INC. Full timeIf you are looking for a new career where you can get coaching and training for a job that’s in demand, we are looking for you! Apply today to join the team at Mr. Rooter Plumbing. We are looking for the best people to join our team. You may have never thought about customer service as a career, but it’s a job that pays extremely well! Plumbing is very...
-
Customer Service Representative
2 weeks ago
Brownsville, United States QCHI Full timeLendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will work at Store 4603 located at 255 West Main, Brownsville, TN 38012. The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player...
-
Customer Service Representative
4 days ago
Brownsville, Texas, United States Domino's Pizza LLC Full timeAbout Domino's Pizza LLCWe are a leading pizza delivery company with a strong commitment to customer satisfaction.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our Customer Service team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional customer...
-
Customer Service Representative
3 days ago
Brownsville, Texas, United States Domino's Pizza LLC Full timeAbout Domino's Pizza LLCWe are a leading pizza delivery company with a strong commitment to customer satisfaction.Job SummaryWe are seeking a qualified Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, responding to their inquiries, and...
-
Customer Service Representative
3 days ago
Brownsville, Texas, United States Domino's Pizza LLC Full timeAbout Domino's Pizza LLCWe are a leading pizza delivery company with a strong commitment to customer satisfaction.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service...
-
Customer Service Representative
3 months ago
Brownsville, United States TaskUs Full timeAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
-
Customer Service Representative
3 days ago
Brownsville, Texas, United States TaskUs Full timeAbout TaskUs:TaskUs is a leading provider of outsourced digital services and next-generation customer experience to the world's most innovative companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including technology, e-commerce, gaming,...
-
Regional Customer Service Representative
3 months ago
Brownsville, United States PBI Bank Full time**Regional Customer Service Representative (teller)** **Department:** Retail Banking **Location:** Brownsville, KY Limestone Bank provides commercial, equine, agricultural and personal banking solutions for individuals in urban and rural areas throughout Kentucky. With more than 110 years of building relationships across the Commonwealth, Limestone Bank...
-
Customer Service Representative
1 month ago
Brownsville, United States MAXIMUS Full timeDescription & Requirements Location - Brownsville, TX (On-site Position) Hourly Base Pay - $ 17.20 plus $1800+ in potential bonuses ! * Schedule - Regular and Limited-Service Full-Time schedules available Please note, this posting is for both regular and limited service ( FT ) positions. All positions are o n-site only. This job posting is for upcoming...
-
Customer Service Representative
10 hours ago
Brownsville, Tennessee, United States Taco Bell Full timeJob Summary:Taco Bell is seeking a motivated and enthusiastic Team Member to join our team. As a Team Member, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.Key Responsibilities:Provide friendly and helpful service to customers and colleaguesMeet customer needs and resolve food or...
-
Customer Service Representative
13 hours ago
Brownsville, Texas, United States Sodexo Full timeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Cashier/Food Service Worker at Sodexo. As a key member of our food service operation, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining a clean and safe working environment.Key...
-
Customer Service Representative
4 hours ago
Brownsville, Texas, United States Chick-fil-A - Ruben Torres Full timeJob OverviewAt Chick-fil-A - Ruben Torres, we're committed to providing exceptional customer service and hospitality to our guests. As a Delivery Driver, you'll play a vital role in ensuring our customers receive quick, friendly, and accurate service.Key ResponsibilitiesAssemble and verify all delivery orders for accuracyDeliver assigned orders in a timely...
-
Brownsville, United States MAXIMUS Full timeDescription & Requirements Customer Service Representative - Bilingual Spanish, Healthcare Location - Riverview, FL (On-site Position) Hourly Base Pay - $18.92 plus $1800+ in potential bonuses! Schedule - Regular and Limited-Service Full-Time schedules available Please note, this posting is for both regular and limited service (FT) positions. All...
-
Brownsville, United States MAXIMUS Full timeDescription & Requirements Customer Service Representative - Bilingual Spanish, Healthcare Location - Riverview, FL (On-site Position) Hourly Base Pay - $18.92 plus $1800+ in potential bonuses! Schedule - Regular and Limited-Service Full-Time schedules available Please note, this posting is for both regular and limited service (FT) positions. All positions...
-
Customer Service Representative
3 weeks ago
Brownsville, United States Teleperformance USA Full timeCategory : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliverthe most advanced, digitally poweredbusiness services to help the worldsbest brands streamline their business inmeaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our...
-
Customer Service Representative
2 months ago
Brownsville, United States Teleperformance USA Full timeCategory : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.With more than 500,000 inspired and passionate people speaking more than 300...
-
Customer Service Representative
4 days ago
Brownsville, United States Teleperformance USA Full timeCategory : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300...
-
Customer Service Representative
5 days ago
Brownsville, United States Teleperformance USA Full timeCategory : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300...
-
Customer service representative
3 weeks ago
Brownsville, United States Teleperformance USA Full timeCategory : Customer Service/SupportAbout TPTeleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.With more than 500,000 inspired and passionate people speaking more than 300 languages, our...
-
Customer Service Facility Representative
1 week ago
Brownsville, Texas, United States SpinXpress Full timeJob OverviewBecome a vital member of the SpinXpress family, where we prioritize community and customer satisfaction.As a Customer Service Facility Attendant, your role will be essential in ensuring our customers enjoy a remarkable experience at our modern facilities.What We Provide:Part-time roles with flexible shift optionsCompetitive pay starting at...
Customer Service Representative
1 month ago
Ready to do something greater?
Maximus plays a critical role in helping governments achieve their goals by providing essential services to the most vulnerable citizens in the communities we serve. Our people make Maximus.
Now Hiring Customer Service Representatives
Customer Service Representatives (CSRs) at Maximus make an impact every day by delivering healthcare information to millions of Americans who need to maneuver through complicated healthcare plans. CSRs give this vital information to callers by phone, webchat, or written correspondence. To prepare you, Maximus provides paid, comprehensive training.
Posting Title: Customer Service Representative - Bilingual Spanish, Healthcare
Location – Brownsville, TX (On-site Position)
Hourly Base Pay – $18.92 plus $1800+ in potential bonuses*
Schedule – Regular and Limited-Service Full-Time schedules available
Please note, this posting is for both regular and limited service full time positions. All positions are on-site only. This job posting is for upcoming classes in Brownsville, TX; hours, schedule, and targeted start date are discussed with recruiter.
Night shifts are highly desirable We offer a 10% shift differential for any hours worked between 7pm and 5am.
Empowering Communities Through Bilingual Customer Care.
Are you passionate about making a positive impact on people's lives? Do you have a knack for providing exceptional customer service? If so, then we have an opportunity for you Maximus is currently seeking Bilingual (Spanish) Customer Service Representatives (CSRs) to join our team.
About the role:
This position will provide customer care to some of the most vulnerable communities in America who need to maneuver through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.
Pay and Benefits:
At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial well-being, and work/life balance, ensuring you're equipped for all the moments that matter.
- Bilingual base rate $18.92/hr. + 10% shift differential for evening shifts
- $1800 + in bonus opportunities, including training completion, referrals and more*
- Additional $1000 in bonus opportunities for Limited-Service positions*
- Paid accrued Sick Leave and PTO plus 11 paid holidays
- Company paid, base employee Medical Coverage
- Employee Assistance Program (EAP)
- Employee Wellness and Discount Programs
- Flexible scheduling options
- A supportive environment with career development and promotional opportunities
- No cold calling, sales, or collection calls
*Eligibility requirements apply, ask your recruiter for more details
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
- Refer calls as required to CSR Lead
- Maintain up-to-date knowledge of client regulations and policies
- Report problems that occur via the online system so they can be addressed by the appropriate parties
Minimum Requirements:
- High School diploma or equivalent with 6 months of customer service experience.
- Must be fluent in English and specified secondary language.
- Ability to work within established turnaround times
- Must have excellent interpersonal skills and the ability to organize simultaneous tasks
- Ability to work as a member of a team
- Must participate and certify in internal CCO training, in both English and Spanish, to begin this role.
- Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.
- Must be able to speak, read, and write in English and Spanish professionally and fluently.
- Must obtain a passing score in Spanish assessment.
- May be required to work overtime and scheduled holidays.
- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements.
- Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.
About Maximus:
Moving people forward
We use our decades of experience to design, develop and deliver innovative and impactful health and human service programs. We are driven by a mission to strengthen communities and improve the lives of those we serve.
Transforming lives and achieving program goals
For more than 40 years, Maximus has partnered with state, federal and local governments to provide communities with critical health and human service programs. We leverage our extensive experience to develop high-quality services and solutions that are cost effective and tailored to each communities' unique needs.
We offer governments the ability to implement programs rapidly with scalable operations and automated systems. From Medicaid and Medicare to welfare-to-work and program modernization, our comprehensive solutions help governments run effectively and efficiently to achieve their goals.
An international leader in government services
With offices in eight countries, we have built a significant capacity to deliver measurable results on an international scale. We take great pride in our work, which is why we are the best at what we do.
Maximus offers the unique advantage of having a global presence with a local focus while maintaining a clear understanding of the communities in which we serve. Highlights of our work include:
- Leading administrator of Medicaid enrollment broker services in the U.S.
- Answer more than 7 million calls per month at our contact centers
- Perform more than 1.6 million assessment annually worldwide
- Premier provider of workforce-centered services in Australia, Canada, India, Saudi Arabia, South Korea, United Arab Emirates, United Kingdom, and United States
- Deliver modernized solutions with integrated digital platforms to enhance the user experience and improve efficiencies
Why Maximus?
Our diverse team communicates in more than 120 languages, across 10 countries, helping to eliminate barriers and reduce disparities to match citizens with the services they need. We're passionate about what we do because we care.
Respect for contributions
We foster a culture that respects and values individual contributions and differences. We believe our differences spark innovation, develop leadership and drive exceptional performance.
A culture of teamwork
We provide a team-oriented environment and are proud of our collective commitment to become the leading provider for the administration of government programs.
An engaging work environment
Our employees are connectors, problem solvers, and innovators. We remain dedicated to providing them with an engaging and supportive work environment and meaningful jobs that contribute to the goals of the Company.
