![Dun & Bradstreet](https://media.trabajo.org/img/noimg.jpg)
Implementation Analyst
4 weeks ago
Responsible for successful Customer enablement, fulfillment and onboarding of product solutions for customers requiring a less complex onboarding experience. You will be responsible for delivering against and fulfilling contractual requirements for signed agreements for D&B products and services. You will be the main point of contact for the customer during their onboarding period.
Key Responsibilities:
Become an expert on D&B’s primary Sales & Marketing acceleration tool, D&B Hoovers, including its connectors and integrations to Salesforce and Microsoft Dynamics.
In addition, become an expert on D&B’s primary Finance products, Finance Analytics.
Own onboarding activities for D&B Hoovers and/or Finance Analytics licenses by working directly with customers; educate them on D&B’s Hoovers and/or Finance Analytics capabilities and customer-focused use cases. Act as a consultant for the customer while showing the capabilities of the platform.
Customers should understand the product, training options and can successfully use the product as a result of engagement during onboarding process. Execute tasks and complete onboarding and implementation following established processes and within required timelines.
Collaborate with customers and account team in a professional manner to ensure successful completion of onboarding of the customer. Own setting customer expectations for ongoing support and the successful transfer to the team who will own the relationship with the customer post onboarding through renewal.
Communication of activities: communicating status to customers and internal team members, updating Salesforce with status, escalating issues and asking for help when needed.
Ownership to resolution of roadblocks that are inhibiting successful use of the purchased solution during the onboarding phase.
Key Requirements:
1 or more years of previous customer service experience.
4-year college degree or the equivalent in practical experience.
Excellent problem resolution skills and attention to detail.
Results oriented with proven ability to multitask and prioritize.
Must be experienced with Microsoft Office (MS Word, Excel, PowerPoint).
Ability to train and transfer knowledge and skills.
Strong verbal, presentation & written skills required, with the ability to communicate to a variety of customer audiences.
Demonstrated ability to achieve results both independently and as part of a team; must be self-motivated to get the job done but also have flexibility and be able to collaborate as a team player.
#J-18808-Ljbffr
-
Implementation-conversion Analyst Ii
1 week ago
Jacksonville, United States FIS Global Full time**Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor of Commerce/Business **Travel Percentage**: 5 - 10% Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to...
-
Implementation-Conversion Analyst I
2 days ago
Jacksonville, United States Jobs for Humanity Full timeJob Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0%Job DescriptionEvery day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving...
-
Implementation-Conversion Analyst II
4 days ago
Jacksonville, United States Jobs for Humanity Full timeCompany Description Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: FIS Global Job Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of...
-
Business Analyst
1 month ago
Jacksonville, United States The CSI Companies Full timeBusiness Analyst Job description: CSI Companies is looking for a Business Analyst responsible for bridging the gap between IT and the business using data analytics to determine requirements and deliver data-driven recommendations and reports to executives and stakeholders. Business Analysts will research and review up-to-date business processes and new IT...
-
Assoc eTime Implementation Consultant
2 weeks ago
Jacksonville, United States ADP Full timeJob DescriptionADP is hiring a Global Workforce Management Consultant to join our GlobalView team. At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you...
-
Compliance Analyst I
7 days ago
Jacksonville, United States FIS - Fidelity Information Services Full timeAssists management with development and implementation of annual budgets and monthly forecasts. - Conducts regular updates on third party contractor onboarding and tracking. - Partner with the Procurement function to ensure third party compliance in Compliance Analyst, Finance, Compliance, Analyst, Technology
-
Assoc eTime Implementation Consultant
2 weeks ago
Jacksonville, United States ADP Full timeADP is hiring a Global Workforce Management Consultant to join our GlobalView team. At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We...
-
Senior GIS Analyst
1 month ago
Jacksonville, United States Jones Edmunds Full timeJob Type Full-time Description Jones Edmunds, one of ENR's top 500 design firms, has an exciting opportunity for a Senior GIS Analyst. Our GIS department is expanding and we have an immediate need for a full time associate to join our team. We are seeking a teammate to be a technical lead on our projects, which include ArcGIS Online and ArcGIS Enterprise...
-
HR Benefits Analyst
1 week ago
Jacksonville, United States Nemours Children\'s Health Full timeNemours is seeking an HR Benefits Analyst to work out of our location in Florida or Delaware. Primary Functions: Under the leadership of the Benefits Manager, the Benefits Analyst is responsible for enterprise-wide administration of Nemours' benefit plans, including health and welfare plans, paid time off plans, the tuition reimbursement program and...
-
HR Benefits Analyst
3 weeks ago
Jacksonville, United States Nemours Children\'s Health Full timeNemours is seeking an HR Benefits Analyst to work out of our location in Florida or Delaware. Primary Functions: Under the leadership of the Benefits Manager, the Benefits Analyst is responsible for enterprise-wide administration of Nemours' benefit plans, including health and welfare plans, paid time off plans, the tuition reimbursement program and...
-
Fraud Prevention Analyst
2 weeks ago
Jacksonville, United States FIS - Fidelity Information Services Full timeConducts research to identify possible threats and minimize exposure to financial loss. Implements new tools and processes to become more proactive and effective in risk appreciation and treatment. Assists management with development and implementa Fraud Prevention, Fraud, Analyst, Technology, Financial
-
Business Analyst
1 week ago
Jacksonville, United States TalentBurst Full timeJob title: Business Analyst Duration: 12 Month Contract Location: Fully Remote Note: Need to work in EST hours Top Skills: 5 must haves for this position- PowerBI, PowerAutomate and data analysis tools, software, strong analytical and problem-solving skills with a detail-oriented mindset, excellent communication and stakeholder management abilities...
-
Sustainability Analyst
2 months ago
Jacksonville, Florida, United States beBee Full time $75,000 - $100,000 per yearAs a Sustainability Analyst at beBee, you will assess and enhance the company's environmental practices, ensuring integration across operations to position beBee as a leader in sustainable tech. Key responsibilities include conducting environmental impact analyses, collaborating across departments to implement sustainable practices, developing sustainability...
-
Senior Business Analyst
4 weeks ago
Jacksonville, United States Dice Full timeDice is the leading career destination for tech experts at every stage of their careers. Our client, StevenDouglas, is seeking the following. Apply via Dice today! Title: Senior Business Analyst Location: Jacksonville, Fl Hybrid- 3 days onsite Work Requirements : Those authorized to work in the United States without sponsorship are encouraged to apply This...
-
Business Analyst
3 weeks ago
Jacksonville, United States ShiftCode Analytics Full timeInterview process : Video interview Visa : Usc and Gc Onsite in Jacksonville Description : Provides support and training to software systems. Functions as liaison between information systems group and other departments. Assists in testing of systems updates, enhancements and interfaces. Provide PC support to other departments As a Business Analyst, you...
-
Business Analyst
1 week ago
Jacksonville, United States ShiftCode Analytics Full timeInterview process : Video interview Visa : Usc and Gc Onsite in Jacksonville Description : Provides support and training to software systems. Functions as liaison between information systems group and other departments. Assists in testing of systems updates, enhancements and interfaces. Provide PC support to other departments As a Business Analyst, you...
-
Production Support Analyst
3 weeks ago
Jacksonville, United States Collabera Full timeDescription Home Search Jobs Job Description Production Support Analyst Contract: Jacksonville, Florida, US Salary: $65.00 Per Hour Job Code: 348871 End Date: 2024-05-30 Days Left: 10 days, 3 hours left Apply Job Title: Production Support Analyst Location: Jacksonville FL (Hybrid) Duration: 12 Months Contract Required Skills 5+ years of relevant IT...
-
Production Support Analyst
3 weeks ago
Jacksonville, United States Collabera Full timeDescription Home Search Jobs Job Description Production Support Analyst Contract: Jacksonville, Florida, US Salary: $65.00 Per Hour Job Code: 348871 End Date: 2024-05-30 Days Left: 8 days, 3 hours left Apply Job Title: Production Support Analyst Location: Jacksonville FL (Hybrid) Duration: 12 Months Contract Required Skills 5+ years of relevant IT...
-
Production Support Analyst
2 weeks ago
Jacksonville, United States Collabera Full timeDescription Home Search Jobs Job Description Production Support Analyst Contract: Jacksonville, Florida, US Salary: $65.00 Per Hour Job Code: 348871 End Date: 2024-05-30 Days Left: 2 days, 3 hours left Apply Job Title: Production Support Analyst Location: Jacksonville FL (Hybrid) Duration: 12 Months Contract Required Skills 5+ years of relevant IT...
-
Production Support Analyst
3 weeks ago
Jacksonville, United States Collabera Full timeDescription Home Search Jobs Job Description Production Support Analyst Contract: Jacksonville, Florida, US Salary: $65.00 Per Hour Job Code: 348871 End Date: 2024-05-30 Days Left: 7 days, 3 hours left Apply Job Title: Production Support Analyst Location: Jacksonville FL (Hybrid) Duration: 12 Months Contract Required Skills 5+ years of relevant IT...