Overstaff Branch Manager

World Finance, winner of the Top Workplaces USA award two years in a row, helps customers meet their financial needs and unlock their financial good.

We're a people-focused company looking for a Branch Manager to lead and support a team dedicated to helping customers reach their financial goals. If you're a confident communicator and an optimistic forward-thinker, then you're an ideal candidate for this role. As a Branch Manager, team members look to you for direction, motivation, and knowledge.

What you'll do

• Facilitate excellent customer service, leading team members by example toward customer care.
• Thoughtfully manage team members - directing, mentoring, and delegating their daily tasks.
• Address customer needs holistically, from pairing them with the right loan to assisting with taxes.
• Thoughtfully sell new & existing World products to help customers meet their financial needs.
• Support, collaborate with, and lean on the strengths and talents of your branch team.
• Maintain strong customer relationships and build community within your branch.
• Foster relationships in the community that organically drive loan & tax business to the branch.
• Travel to different branches in the area to assist with operational efforts.

Why World?

"The company is heading in a wonderful direction. I feel more appreciated than I ever have with World. There is a lot of opportunity to move up in the company." - Branch Manager in Charleston, IL

• We promote from within, encouraging upward growth which includes profit share.
• With branches and operations in 16 states, we offer opportunities across the US.
• 75% of World's Operations Executives moved up from a similar role.
• We pay you to give back: team members get paid volunteer hours each year.
• Health, dental, vision, and life insurance are available to full time team members.
• Paid holidays, sick days, vacation time, and a 401(k) plan (including company match).
• We'll get you home for dinner: your life outside of work is priority #1.
• Be part of a team with clear values, strong community, and a sense of belonging.
• You'll make a positive impact on the lives of the customers you serve.

Experience that'll wow us

• A way of making both customers & team feel understood and taken care of.
• The willingness to evolve to meet needs and embrace new ideas.
• Absolute team player - pitching in when needed and accepting help, too.
• The ability to negotiate, strategize, and plan.
• Passion for customer service and quality-driven problem-solving.
• Management experience or history of strong teamwork: people skills are everything.
• A positive influence and the motivation to grow in leadership.

Who is World?

Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,000 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care.

It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.

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