Assoc Application Support Analyst

1 month ago

Cincinnati, United States Hillman Full time

The Application Support Analyst acts as second-level support for The Hillman Group business applications including the primary ERP system for the organization (JD Edwards EnterpriseOne (E1)), the Supply Chain application (Gains), and Warehouse Management Systems (WM/PkMS). Duties and Responsibilities Utilizing the IT ticketing system, address all first-level application support Incidents including confirming the with end-user nature of the issue, troubleshooting to resolve the issue, and documenting all steps taken to resolve the issue in the ticket. Actively execute ITIL Framework practices particularly around Incident, Problem, Request and Knowledge Management. Work closely with other IT Support teams to resolve Incidents to the end users satisfaction. Continuously understand the business operations and how systems are used to support the operations, transferring knowledge to users, and IT support personnel. Effectively communicate current activities, status, and issues to stakeholders. *

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Employees are expected and encouraged to participate in safety and health program activities including immediately reporting hazards, immediately reporting unsafe work practices and incidents to supervisors, wearing required personal protective equipment, and participating in and supporting safety committee activities. Education & Experience Information Technology related BS/BA ITIL Foundations Preferred 2 years of experience required Competencies – Knowledge, Skills and Abilities Familiar with business application systems such as ERP (JDE E1) software, supply chain, and warehouse management systems. Familiar with IT ticketing systems. Familiar with the incident, request, and problem management processes. Operational Equipment Computer Work Environment and Physical Demands Office: Office setting. Seldom exposed to fumes or airborne particles. Loud working environment of the shop area. Functional vision and hearing required.

#J-18808-Ljbffr

  • IT Support Analyst

    2 weeks ago

    Cincinnati, United States Talent Software Services Full time

    IT Support Analyst Job Summary: Talent Software Services is in search of an IT Support Analyst for a contract position in Cincinnati, OH. The opportunity will be one year with a strong chance for a long-term extension. Primary Responsibilities/Accountabilities:Evaluates service requests to ensure adherence to standards and processes. Identifies and...

  • IT Support Analyst

    2 weeks ago

    Cincinnati, United States TALENT Software Services Full time

    IT Support Analyst Job Summary: Talent Software Services is in search of an IT Support Analyst for a contract position in Cincinnati, OH. The opportunity will be one year with a strong chance for a long-term extension. Primary Responsibilities/Accountabilities: Evaluates service requests to ensure adherence to standards and processes. Identifies and...

  • IT Support Analyst

    2 weeks ago

    Cincinnati, United States Talent Software Services Full time

    IT Support Analyst Job Summary: Talent Software Services is in search of an IT Support Analyst for a contract position in Cincinnati, OH. The opportunity will be one year with a strong chance for a long-term extension. Primary Responsibilities/Accountabilities: Evaluates service requests to ensure adherence to standards and processes. Identifies and resolves...

  • IT Support Analyst

    3 weeks ago

    Cincinnati, United States TALENT Software Services Full time

    IT Support AnalystJob Summary: Talent Software Services is in search of an IT Support Analyst for a contract position in Cincinnati, OHThe opportunity will be one year with a strong chance for a long-term extension.Primary Responsibilities/Accountabilities: Evaluates service requests to ensure adherence to standards and processesIdentifies and resolves...

  • Senior Application Analyst and Developer

    1 month ago

    Cincinnati, United States Great American Insurance Group Full time

    Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty...

  • Research Analyst

    6 days ago

    Cincinnati, United States Ipsos Full time

    Don’t see a specific opportunity you’re interested in? Ipsos is always looking to network with prospective  Research Analysts , and we invite you to submit a general application for consideration when this role becomes available in the future. We’ve provided a general description of what a typical  Research Analyst  might look like at Ipsos,...

  • IT Support Center Analyst

    4 weeks ago

    Cincinnati, United States Roto-Rooter Services Company Full time

    Overview:We have an excellent opportunity available for an on-site IT Support Center Analyst in our Home Office located in downtown Cincinnati.Responsibilities:Your responsibilities will include:Troubleshooting of computer hardware and software and other technology tools, products and peripherals Installs hardware, software, networking and peripheral...

  • Information Technology Support Analyst

    2 weeks ago

    Cincinnati, United States TALENT Software Services Full time

    Are you an experienced Information Technology Support Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Information Technology Support Analyst to work at their company in Cincinnati, OH.Primary Responsibilities/Accountabilities:Evaluates service requests to ensure adherence to...

  • Information Technology Support Analyst

    2 weeks ago

    Cincinnati, United States TALENT Software Services Full time

    Are you an experienced Information Technology Support Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Information Technology Support Analyst to work at their company in Cincinnati, OH.Primary Responsibilities/Accountabilities:Evaluates service requests to ensure adherence to...

  • IT Support Center Analyst

    4 weeks ago

    Cincinnati, United States Roto-Rooter Services Company Full time

    Overview:We have an excellent opportunity available for an on-site IT Support Center Analyst in our Home Office located in downtown Cincinnati.Responsibilities:Your responsibilities will include:Troubleshooting of computer hardware and software and other technology tools, products and peripheralsInstalls hardware, software, networking and peripheral...

  • IT Support Center Analyst

    4 weeks ago

    Cincinnati, United States Roto-Rooter Services Company Full time

    Overview:We have an excellent opportunity available for an on-site IT Support Center Analyst in our Home Office located in downtown Cincinnati.Responsibilities:Your responsibilities will include:Troubleshooting of computer hardware and software and other technology tools, products and peripheralsInstalls hardware, software, networking and peripheral...

  • IT Support Center Analyst

    4 weeks ago

    Cincinnati, United States Roto-Rooter Services Company Full time

    Overview:We have an excellent opportunity available for an on-site IT Support Center Analyst in our Home Office located in downtown Cincinnati.Responsibilities:Your responsibilities will include:Troubleshooting of computer hardware and software and other technology tools, products and peripheralsInstalls hardware, software, networking and peripheral...

  • IT Support Center Analyst

    4 weeks ago

    Cincinnati, United States Roto-Rooter Full time

    Overview: We have an excellent opportunity available for an on-site IT Support Center Analyst in our Home Office located in downtown Cincinnati. Responsibilities: Your responsibilities will include: Troubleshooting of computer hardware and software and other technology tools, products and peripherals Installs hardware, software, networking and peripheral...

  • IT Support Center Analyst

    5 days ago

    Cincinnati, United States Roto-Rooter Full time

    Overview: We have an excellent opportunity available for an on-site IT Support Center Analyst in our Home Office located in downtown Cincinnati. Responsibilities: Your responsibilities will include: Troubleshooting of computer hardware and software and other technology tools, products and peripherals Installs hardware, software, networking and peripheral...

  • Board Certified Behavior Analyst

    2 months ago

    Cincinnati, United States The Greater Cincinnati School Application Consortium Full time

    Position Type: Related Services/Behavioral HealthDate Posted: 1/5/2024Location: Hamilton County Educational Service CenterDistrict: Hamilton County ESC - website TITLE: Board Certified Behavior Analyst (BCBA) QUALIFICATIONS: Master's Degree or higher, Board Certified Behavior Analyst Certification (Nationally Certified), Certified Ohio Behavior Analyst,...

  • Board Certified Behavior Analyst

    4 weeks ago

    Cincinnati, United States The Greater Cincinnati School Application Consortium Full time

    Position Type: Related Services/Behavioral HealthDate Posted: 1/5/2024Location: Hamilton County Educational Service CenterDistrict: Hamilton County ESC - website TITLE: Board Certified Behavior Analyst (BCBA) QUALIFICATIONS: Master's Degree or higher, Board Certified Behavior Analyst Certification (Nationally Certified), Certified Ohio Behavior Analyst,...

  • Application Support Specialist

    1 week ago

    Cincinnati, Ohio, United States Pinnacle Partners Full time

    Pinnacle Partners is assisting our client in their search for an Application Support Specialist to join their team in the Cincinnati, OH area. This successful resource will be responsible for supporting a variety of applications and related technologies. This will include troubleshooting, analyzing, and repairing software related issues....

  • Application Support Specialist

    1 month ago

    Cincinnati, United States Pinnacle Partners, Inc Full time

    Pinnacle Partners is assisting our client in their search for an Application Support Specialist to join their team in the Cincinnati, OH area. This successful resource will be responsible for supporting a variety of applications and related technologies. This will include troubleshooting, analyzing, and repairing software related...

  • Application Support Specialist

    4 weeks ago

    Cincinnati, United States Pinnacle Partners, Inc Full time

    Pinnacle Partners is assisting our client in their search for an Application Support Specialist to join their team in the Cincinnati, OH area. This successful resource will be responsible for supporting a variety of applications and related technologies. This will include troubleshooting, analyzing, and repairing software related...

  • Application Support Specialist

    1 week ago

    Cincinnati, Ohio, United States Pinnacle Partners, Inc Full time

    Pinnacle Partners is assisting our client in their search for an Application Support Specialist to join their team in the Cincinnati, OH area. This successful resource will be responsible for supporting a variety of applications and related technologies. This will include troubleshooting, analyzing, and repairing software related...