Desktop Support Technician

1 week ago

Green River, United States CareerBuilder Full time

Job Description

Job Description

Desktop Support Technician
Green River, WY, USA

8-5 Monday-Friday, no on call

Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user.

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.

Desktop and Network Support

Ability to setup, configure and add all hardware.

Assist Corporate Desk Side Support technicians with large IMACs.

Documents, maintains, upgrades or replaces hardware and software systems.

Supports and maintains user account information including rights, security and systems groups.

Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.

Determines and recommends which products or services best fit the customers' needs.

Imaging and image recovery

Experience doing break / fix repairs on desktops, laptops

Install / Re-install various software packages and updates

WiFi and VPN connections; Support of wireless devices

GREAT Customer Service skills
Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes.
Provide an exceptional client experience
Deliver on our commitments
Build trust by thinking and acting with integrity
Create an environment that inspires innovation

Company Description

We are committed to delivering exceptional services and professionals with proven work ethics and processes.Provide an exceptional client experienceDeliver on our commitmentsBuild trust by thinking and acting with integrityCreate an environment that inspires innovation
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