Hotel Houseman

Description

We're looking for a houseperson with excellent people skills who is motivated and attentive to provide our guests with a memorable experience at our hotel. We need a multi-talented individual who can perform a variety of tasks. Responsibilities include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. You will also make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, and bedding, and complete any special projects as directed by housekeeping managers. Our ideal candidate has one or more years of previous experience in a houseperson or housekeeping role and a strong commitment to excellent customer service. If this sounds like an exciting opportunity, please apply now

IMPORTANT: After submitting your application you will receive an email with a link to take an assessment. You MUST complete that assessment if you wish to be called in for an interview. No exceptions.

Responsibilities

•Clean and maintain outdoor hotel facilities including parking lot, sidewalks, general grounds, and boat dock area
•This is an active position and there is no time to waste during your shift. Your list of duties will be full every day. You will need to hustle to complete your tasks
•Shifts will be both during normal business hours and/or Fridays and Saturdays from 2 pm - 10 pm
•Assist the Maintenance Chief in maintaining the property preventative maintenance and repairs
•Clean and maintain guest rooms, hallways, furnishings, flooring, lobby, and other work areas
•Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests' needs
•Restock linen supply on each floor by transporting clean linen to the housekeeping storage facilities
•Make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens
•Begin each shift by visiting assigned floors and collect trash, dirty linen, and other materials as instructed by management

Qualifications

•Must be able to easily lift 50 pounds
•Proven customer service experience with a strong guest-focused mentality
•1 year experience as a houseperson or housekeeper strongly desired
•Strong knowledge of cleaning techniques and products
•Must have graduated high school or received an equivalent certification (GED)
•Possesses a strong work ethic with exemplary organizational, time management, and communication skills

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