Cashier Automotive Dealership

3 weeks ago

Sugar Land, United States Mbsugarland Full time

Cashier - Automotive Dealership

Mercedes-Benz of Sugar Land is seeking a detail oriented, customer service driven individual to join our team of Cashiers.

As a cashier, you will be responsible for processing payments for work completed or purchase of parts requests while ensuring customer satisfaction and verifying the accuracy of the invoice.

Duties:

Ensure all invoice totals and receipts are accurate

Monitor the cash flow of Service and Parts Departments

Total the retail parts, fluids and labor charges to calculate a total for each category

Calculate the material charge applicable for each Repair Order

Provide the customer with the proper charges

Collect the total retail charges from customer

Provide the proper change and receipts to the customer

Calculate and enter applicable warranty charges

Complete the accounting section of the Repair Order as directed

Update the customer's service history file according to the procedures specified

Maintain the effective labor rate control forms as directed by management

Establish and maintain excellent working relationships with customers

Answer customer's questions pertaining to the invoice with honesty and integrity

Ensure that customer's complaints are handled promptly, with genuine concern and according to dealership guidelines

Handle phone calls and assist customers

Handle and account for daily cash in and out of the assigned register

File Repair Orders as directed by the Service Department

Report to management any situation or condition that jeopardizes the safety, welfare or integrity of the dealership, employees or the customers

Provide prompt, efficient and quality service to the customers and dealership

Take the initiative to exceed customer satisfaction, even if it requires overcoming obstacles

Present self as positive role model by demonstrating commitment to the department, customers, dealership and company

Attend training classes as directed by management

Qualifications:

High school diploma or the equivalent

Two years of experience as a cashier

Excellent verbal and written communication skills

Ability to collaborate with the public, sometimes with several customers at a time

Ability to collaborate with other dealership personnel

One-year accounting/bookkeeping/office management skills

Must be a team player with impeccable honesty and integrity

Maintain a high level of professional personal appearance and conduct

**Ability to work 8 hour shifts between 7:30 am and 7:00 PM as assigned as well as two Saturday's a month.**

Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer.

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