Non-Clinical - Administrative - Patient Access Representative

2 weeks ago


San Diego, United States vTech Solution Full time
  • Observed Holidays:

    New Year's Day: Falls Within: 5:00 PM day before - 12:00 AM day after

    Christmas: Falls Within: 5:00 PM day before - 12:00 AM day after

    Labor Day: Falls Within: 12:00 AM day of - 12:00 AM day after

    Independence Day: Falls Within: 12:00 AM day of - 12:00 AM day after

    Memorial Day: Falls Within: 12:00 AM day of - 12:00 AM day after

    Thanksgiving: Falls Within: 12:00 AM day of - 12:00 AM day after

    Holiday Comments: None
  • Orientation:
    All Hours Billable
  • Job Location:
    3020 Childrens Way
    San Diego, CA 92123
  • Description:
    Requirements:
    - Experience/general knowledge of managed care health plans knowledge of scheduling registration billing and/or claims payment.
    - Minimum of two years of work experience in a health care setting and/or one year work experience in a specific dept. function call center environment.
    - High School diploma, GED, or equivalent.

    Shift: 5x8 Evenings (18:00-02:30)
    INCLUDES WEEKENDS

    Job Summary:
    The Patient Access Representative II secures and provides appropriate information to patient families and funding sources to register schedule and/or obtain authorizations for inpatient outpatient and/or diagnostic services. Demonstrate customer service skills to include ability to develop rapport with a variety of customers of all different socio-economic cultural and economic groups both internally and externally. Knowledge of basic functionality of personal computer. Ability to type and perform data entry functions at a level needed to maintain productivity standards of area/dept. General knowledge of medical terminology or 6 months demonstrated work experience in a healthcare setting. Knowledge of insurance verification authorization and eligibility requirements for health insurance carriers Epic knowledge internet capability.
  • COVID-19 Vaccine (Facility Guideline):
    Not Required
  • Flu Vaccine (Facility Guideline):
    Required - No Exemptions


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