Senior Manager, Operational Applications

2 weeks ago

Lombard, United States Transdev Full time
Description

About Transdev:
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video.

About the Role: Serves as an integral member of the Operational Performance Team responsible for managing the training, implementation, and support of Transdev's operational applications systems.

Key Responsibilities:
  • Develop the plan and oversee the implementation and roll out of Transdev Operational Applications to all locations in the U.S.
  • Coordinate and collaborate with senior leadership in other key departments (HR, Maintenance, Safety, Business Solutions, Data, and IT) to ensure a coordinated and strategic implementation.
  • Work with General Managers, Finance, Payroll, and Business Solutions to ensure payroll rules are accurate and reflect ongoing changes to union contracts.
  • Monitor systems implementation and usage. Strategically adjust plans and strategies to ensure locations are effectively using Transdev Operational Applications.
  • Manage and provide work direction for the Operations Applications Project Managers and Implementation specialists.
  • Provide operational insight and integration of applications to improve business processes and practices that improve performance and profitability at the locational level.
  • Analyze data from the operations systems to drive continual incremental improvement.
  • Serve as the operational liaison with Group to ensure upgrades and patches have gone through User acceptance testing prior to implementation; coordinate and track enhancements and development requests.
  • Ensure that sites understand and are trained in Transdev standard operating procedures and best practices.
  • Troubleshoot systems issues and coordinate with IT and Business Solutions.
  • Coordinate and consult with Human Resources and Legal to ensure ongoing compliance and best practices are followed.
Education, Licensing, and Certifications Required:

Bachelor's degree in Business Administration or related field. Relevant experience (6 years) managing people and complex projects considered in lieu of a degree.

Experience Required:
  • Two years or more years of experience in project management.
  • Demonstrated experience implementing and supporting business applications.
  • Four or more years of experience in public transit preferred.
Skills and Knowledge Required:
  • Excellent written and oral communication skills.
  • Ability to manage multiple projects and deadlines.
  • Ability to balance conflicting priorities and resolve issues in a practical and pragmatic manner.
  • Ability to work efficiently and accurately with little direct supervision.
  • Proficient knowledge and skill required with Windows operating system and MS Office programs.
  • Experience with Microsoft SQL and PostGreSQL preferred.
  • Ability to manage direct staff reports, coordinate and assign schedules, oversee and critique work and provide direct supervision.
This position will require the ability to travel to various field locations.

Pre-Employment Requirements:

Physical Requirements:
  • This position will be based at our Lombard, IL Headquarters, however given the nature of extensive field support and related travel, the position's base can be considered from alternative major metropolitan markets.
  • Must be able to work shifts or flexible work schedules as needed.
  • 100% of work is accomplished indoors and in air conditioned or well-ventilated facilities.
  • The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

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