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Sales Associate

2 months ago

Phoenix, United States Gianni Versace S.r.l. Full time

Phoenix Metropolitan areaPosition reports directly to the General Manager.Responsibilities include:Be a Brand Ambassador by providing an exceptional client experience. Embrace and promote our Retail Excellence Program with our clients and staff alikeMeet & exceed sales goal targets (daily, monthly, yearly)Meet & exceed targets for client data captureCreate & foster genuine client relationships that will result in hitting and exceeding core KPIs: (sales, UPT, ATV)Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenanceSupport the team in generating new client relationships while maintaining those that are existingOpen and close consignmentsProcess returns and exchangesAbility to communicate effectively & build strong partnerships with clients, peers, and managementDevelop business driving initiatives, contests and eventsHandling customer's repairs and advising clients about best fit of piecesExperience & Key Competencies:Minimum of two years' experience in retail environment - luxury experience preferred.Full understanding of specialty retail, including how to effectively clientele.Computer skills including operation of retail point of sale system, Word, Excel and email.Ability to thrive within a high paced environment, multi-tasking with ease while maintaining a balance of daily responsibilities.A positive, outgoing, high energy personality that is entrepreneurial and sales focused.At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

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