Administrative - Customer Service Representative
3 weeks ago
Client Name
CSMC Ventana
Job Type
Local
Offering
Non-Clinical
Profession
Administrative
Specialty
Customer Service Representative
Job ID
15391934
Job Title
Administrative - Customer Service Representative
Weekly Pay
$880.0
Shift Details
Shift
8hr Days
Scheduled Hours
40
Job Order Details
Start Date
12/09/2024
End Date
03/10/2025
Duration
13 Week(s)
Job Description
Ideal Candidate: will have recent experience in an Orthopedic/Sports Medicine clinic or high-volume specialty clinic performing appointment registration, collecting copays/payments and have experience submitting authorization and insurance verification
Experience with medical insurance, referral processes, and benefit plans
1 year of recent experience working in an outpatient clinic or medical office setting as a PSR or similar role
Ability to read, understand, and respond to detailed oral and written instructions
2+ years of recent experience working as a Patient Service Representative
Experience with CS-Link/Epic
Understanding of medical terminology
Client Details
Address
18133 Ventura Blvd
City
Tarzana
State
CA
Zip Code
91356
Unit Details
Unit Description
•Primary point of contact for patient relations in person and by phone
•Greet patients and assist in resolving patient concerns and escalating as appropriate
•Check patients in/out and collect co-payments, give receipts, and reconcile payments
•Verify patient demographics and insurance information in CS-Link/Epic
•Schedule appointments and complete patient registration
•Process and track referrals and authorizations for various insurance types
•Handle patient/provider correspondence
•Explains policies, procedures, or services to patients
•Sanitize workspace using provided supplies and following department guidelines
Job Board Disclaimer
We are an equal opportunity employer.
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