Float Medical Assistant

7 days ago


Glendale, United States One Medical Full time

About One Medical We're a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. Our mission is to transform healthcare, improving the experience for everyone involved - from patients and providers to employers and health networks. We've been delighting people for over 15 years with our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns. The Opportunity We're looking for a Float Medical Assistant - Home Health to support our patients with care outside of the traditional clinic setting - in their home and telephonically after an acute inpatient event and as part of routine primary care services. As a Field Care Coordinator, you'll facilitate telehealth visits with a provider in the patient's home, building a trusted and supportive relationship with the patient and their family. You'll perform clinical assessments, assess home safety, document medications and review provider care plans with the patient. You'll also assist in teaching patients and family members to use technology to coordinate care with their care teams, as needed. Responsibilities Facilitate telehealth visit in a patient's home, using technology to ensure provider has a complete view of the living situation and to ensure patient exam can be completed via video. Conduct standard patient assessments and documentation to facilitate a complete visit by the treating provider in the home and to ensure patients understand their care plan. Clinical duties may include providing best in class telehealth set up services, performing and assisting with extended scope duties such as clinician guided physical exam, health status screenings, non-blood specimen collection, spirometry, retinopathy, EKGs, vitals. Coordinate care with patients, families and other outside care teams (specialists, home health, etc.) as needed. Assist patients and their families to fully participate in healthcare services, as well as navigate and use community services or other resources in support of their goals. Participate in the daily operations of the High Risk Care Team, such as answering incoming phone calls, responding to emails, facilitating supports for transitions of care services. Teach patients and family members to connect with their care teams via technology. Requirements At least 1 year of experience as a Medical Assistant is required. At least 1 year of experience working in home-based healthcare services or senior living care settings is preferred. Graduated from a Medical Assistant Program that is accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) or completed relevant Medical Assistant training by any branch of the armed forces or a certified medical assistant certification. Certified Medical Assistant (MA) and Basic Life Support (BLS) preferred or ability to obtain certification within 6 months of hire required. Strong written and verbal communication skills; Spanish speaking is a plus. A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges. A proven ability to build rapport and trust with patients or customers, while delivering individualized, human-centered, customer-focused care. Clinical skills in performing basic vitals and clinical assessments preferred. Proficiency in computer technology and video platforms such as typing, navigating the internet, meeting over zoom and using multiple software systems simultaneously; experience with Mac iOS, Google Suite preferred. Must have access to an independent means of safe and reliable transportation as well as the ability to travel house to house throughout the day; mileage will be reimbursed at the IRS/Federally established rate. Benefits We offer a range of benefits to support your health and wellness, including: Paid sabbatical after 5 and 10 years. Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues. Competitive Medical, Dental and Vision plans. Free One Medical memberships for yourself, your friends and family. Pre-Tax commuter benefits. PTO cash outs - Option to cash out up to 40 accrued hours per year. Compensation The base compensation range for this role is $23.00 per hour to $25.00 per hour. However, actual compensation packages are based on several factors that are unique to each candidate. These factors include, but are not limited to, job related knowledge and skill set, depth of experience, certifications and/or degrees, and specific work location.



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