Technical Program Manager

1 week ago

Raritan, United States Saxon Global Full time
Responsibilities
  • Responsible for end-to-end management of Application Development and Production support for a portfolio of data and analytics applications
  • Must have about 17+ yrs of experience in managing data & analytics programs, Onsite-Offshore models and new applications like Snowflake, databricks etc
  • Be the go-to person for solutioning, and for managing development and production support for customers
  • Drive thought leadership for next gen support processes in an Agile, automation first environment, define best practices and knowledge management protocols
  • Understand and manage SLA against customer contracts within a 24x7 model, run war rooms for P1 issues and manage customer escalations efficiently.
  • Identify customer issues proactively, drive RCA reactively and maintain an excellent relationship with end-users and stakeholders
  • Responsible for end to end project delivery of Big Data Solutions from project estimations, project planning, resourcing and monitoring perspective
  • Drive and participate in requirements gathering workshops, estimation discussions, design meetings and status review meetings
  • Participate and contribute in Solution Design and Solution Architecture for implementing Big Data Projects
  • Monitor and review the status of the project and ensure that the deliverables are on track with respect to scope, budget and time
  • Transparently communicate the status of the project to all the stakeholders on a regular basis
  • Identify and manage risks / issues related to deliverables and arrive at mitigation plans to resolve the issues and risks
  • Seek proactive feedback continuously to identify areas of improvement
  • Ensure the team is creating and maintaining the knowledge artifacts with reference to the project deliverables
Mandatory Requirements
  • Hands on experience in design, development and managing big data technologies
  • Experience of managing projects in the area of Big Data, Data warehousing, Business Intelligence using open source or top of the line tools and technologies
  • Good knowledge of Dimensional Modeling
  • Experience of managing medium to large projects
  • Proven experience in project planning, estimation, execution and implementation of medium to large projects
  • Proficient with various development methodologies like waterfall, agile/scrum and iterative
  • Good Interpersonal skills and excellent communication skills
  • Excellent presentation skills with senior leadership level stakeholders
  • Excellent understanding of Agile method of project implementation

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