Role To assist for the accountability of all branch cash operations. Work to support branch management with teller operations, duties, and training. Aids the branch with reaching financial, operational, service and growth plans. Major Duties and Responsibilities Assists with teller operational duties, monitoring branch activity to ensure they are compliant with established credit union policies and procedures. Includes Check21 and ATM assistance. Aids with the overall control and accountability for vault reconcilement and balancing under dual control. Includes replenishments, periodically audits individual cash drawers of each teller, and maintains documentation. Orders and completes replenishments of the appropriate amounts and types of cash for the branch and tellers including other necessary branch supplies and orders. Maintains proper documentation of all currency received and disbursed. Assists and completes branch opening and end-of-day process and month-end duties. Includes night drop verification under dual control. Prepares applicable report daily and as needed, submits to branch management for review and maintains documentation. Assists with the oversight of teller operational training and duties of tellers, coordinating their work flow and assist on teller line. Ensures that all tellers handle themselves in a friendly professional manner in handling member needs. Requirements: Knowledge and Skills Experience:

Two to Five years of similar or related experience, including time spent in preparatory positions. Education/Certifications/Licenses:

A high school degree or GED is required. Interpersonal Skills:

Courtesy and tact are essential elements of the job. Work involves personal contact with customers and others inside and outside the organization, generally regarding fairly routine matters for the purposes of giving and obtaining information or instructions, updating or referring. Communications generally require shorter and not in-depth discussions.

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