Store Associate

5 days ago


Woodbridge, United States Bricks & Minifigs Full time

HIGH LEVEL RESPONSIBILITIES: Contribute to an atmosphere that balances a casual/friendly feel with professionalism. Help customers of all ages learn their way around the store and develop an understanding of how the Bricks & Minifigs experience is unique. Make sure the environment is safe and welcoming. When customer service is not required, prioritize time around other essential duties in a way that demonstrates efficiency, proficiency, and ability to follow directions. Collaborating proactively and constructively with line management and other colleagues. SPECIFIC RESPONSIBILITIES: 50% Greeting and assisting customers in person and on the phone (requires a lot of standing)5% Checking customers out on the point-of-sale system 10% Sorting and cleaning bulk LEGO 10% Building and repairing used sets 5% Organizing and stocking products (requires lifting up to 50 pounds) 5% Sharing in cleaning responsibilities (e.g. vacuuming, restroom cleaning, dusting) 5% Supporting hosted and un-hosted in-store party events 5% Supporting management with creative ideas, social media, and shared customer feedback5% Sharing in other general retail activities as needed (e.g. annual stock count, special events)REQUIREMENTS: Excellent oral and written English communication Ability to be welcoming and approachable  Highly organized with good quantitative ability and high degree of accuracy  Intermediate LEGO building skills  Rapidly learn about a variety of goods and systems  Preferred: Knowledge of LEGO product, themes, and history  Preferred: 1+ years of experience in customer service  Act with integrity and accountability  Understand and follow policies, processes and ethical requirements  Work collaboratively with others  A desire to develop your skills and grow within the role and organization Must be comfortable working alongside colleagues with special needs, as we are an all-inclusive employerCOMPENSATION AND PERKS This position requires up to 30 hours per week with wages generally starting from $13/hour  Employee discounts and product bonuses as per Employee Discount Policy  The shifts run through all the days open (including specified Holidays)
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