Service Contract Manager

4 weeks ago


Plant City, United States Linder Industrial Machinery Full time

Job Description

Job Description

Job Summary: Create and manage Preventative Maintenance program, increasing departmental revenue through additional efficiencies. Responsibilities: · Create Preventive Maintenance schedule for Lube Technicians, working closely with Service managers and customers · Dispatch Lube Technicians · Manage Lube Technicians, providing direction as required · Prepare Preventive Maintenance quotes for customers · Input data regarding equipment, maintenance schedules, work orders, and other related items into computerized maintenance system · Open and close work orders · Ensure oil sample protocol is adhered to by Lube Technicians · Ensure customer satisfaction through measurement and reporting, taking prompt action when needed · Monitor operational performance and efficiencies · Other tasks as requested by manager Skills/Experience · Minimum two-year technical degree or equivalent experience · Five years technician experience · Proficient computer skills Excellent communication skills – verbal and written · Ability to collaborate and encourage employee involvement

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