Retail Sales Associate

2 months ago

Chester, United States Stbank Full time

** Retail Sales Associate**

**Job Category****:** Administrative **Requisition Number****:** RETAI03412 Showing 1 location **Job Details**

**Description**

**Chadds Ford:** 300 Oakland Road, West Chester PA 19382

**Work Days and Expected Hours:**

**Monday - Thursday:** 8:30 am - 4:00 pm

**Friday:** 8:30 am - 6:00 pm

Saturday: 9:00 am - 1:00 pm

**(Must be flexible around branch hours)**

**Function:** Responsible for the delivery of exceptional customer service related to branch operations on the teller line in conjunction with sales and platform duties, including meeting assigned sales goals, in support of Individual and Branch production goals. Shared responsibility of duties is dictated by the business needs of the branch.

**Duties and Responsibilities:**

* Completion of Platform Training program as assigned by Retail training.

* Uses a combination of Computer Inquiry Systems, Service and Trust skills, product knowledge, and knowledge of policies and procedures to successfully operate a customer service window in an efficient and accurate manner, providing exceptional customer service on a variety of transactions, including the following:

+ Utilizing Computer Inquiry Systems to properly identify customers, verify authenticity of the requested transaction, and complete required steps to protect the customer and the bank from fraud (including, but not limited to verifying balances, placing holds, and documenting proper identification).

+ Accepting deposits, verifying endorsements, and issuing receipts.

+ Accepting checks or coupons for cashing, identifying customer, verifying endorsements and balances, and/or referring customers to branch management for authorization.

+ Accepting savings deposits and withdrawals and performing related duties.

+ Providing additional customer services, including bank money orders and other services.

+ Accepting various loan payments or other types of payments.

+ Balancing window cash daily.

+ Performing ATM settlement where applicable.

* Uses the following key sales functions to deliver exceptional customer service and ensure complete customer satisfaction,

while meeting and exceeding established sales goals:

* Successfully develops customer profiles and identifies their banking needs.

* Closes business and performs follow-up calls to ensure customer satisfaction.

* Builds warm but professional relationship with customers to help further define their needs and increase their loyalty to S&T Bank.

* Uses a complete understanding of the Sales & Service process and a comprehensive knowledge of S&T policies and procedures to successfully identify add-on selling opportunities and make recommendations to customers based on their needs.

* Performs follow-up calls to new account customers to determine satisfaction and additional leads.

* Performs outbound calls as assigned to grow existing customer relationships and gain new customers.

* Refers customers, based on their needs, to other areas of the bank such as Mortgage, Wealth Management, Business Banking, etc.

* Participates in branch sales call campaigns, as needed.

* Performs data entry and prepares documentation to process new account customers and change existing accounts.

* Maintains existing accounts; answers questions and solves problems related to customer accounts and handles check orders for new and existing accounts when needed.

* Performs customer service duties as required, such as taking deposits, cashing checks, and processing withdrawals.

* May handle loan inquires, take loan applications; utilize decision power applications as customers needs dictate.

* Maintains a good working relationship with bank employees in other departments. Demonstrates strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the branch and in turn, the organization.

* Requires S.A.F.E. Act certification. Proof of registration with the registry and verification of a unique identifier as established under the guidelines of the S.A.F.E. Act is required upon hire and/or must be obtained prior to performing the duties of a Mortgage Loan Originator, as defined by the Act. This registration must be maintained annually in accordance with the S.A.F.E. Act.

* Assumes additional duties as required, such as, but not limited to balancing ATMs, processing deposits, etc.

**Physical Demands**

Operates a keypad device: 70% of the day; operates electronic equipment: 10% of the day; operates office equipment: 10% of the day. Standing is required 2 hours per day in a straight position. Sitting is required 5 hours per day in a leaning position. Routinely lifts up to 10 lbs., 2 times per day. Maximum lift is 20 lbs., one time per day. Must be able to occasionally lift and/or move up to 50 lbs. Use of manual dexterity skills for typing and data entry up to 40% of the business day. Specific vision requirements include close vision of 18-20 for computer work. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

**Skills**

**Education**

**Required**

High School or better in Academic/General.

**Experience**

**Required**

**2-5 years:** Two to five years general and specialized experience. Successful completion of the retail training program required including CSR and RSA training programs.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

  • Retail Sales Associate

    1 month ago

    Chester, United States Round Room LLC Full time

    Sales Associate - Verizon Authorized Retailer, TCC Benefits Average Potential Earnings: $60,000/year Earnings Include: Hourly Rate, Uncapped Commission, Bonuses and Profit Sharing New Hire Guaranteed Pay: Guaranteed hourly rate for the first 3 pay periodsSame Day Pay Options Career Development Paid Time Off Paid Community Time Paid Employee Matters Day...

  • Retail Sales Associate

    3 months ago

    Chester, United States Round Room LLC Full time

    Sales Associate - Verizon Authorized Retailer, TCC Benefits Average Potential Earnings: $60,000/year Earnings Include: Hourly Rate, Uncapped Commission, Bonuses and Profit Sharing New Hire Guaranteed Pay: Guaranteed hourly rate for the first 3 pay periods Same Day Pay Options Career Development Paid Time Off Paid Community Time Paid Employee Matters...

  • Sales Associate

    3 months ago

    West Chester, United States Qurate Retail Group Full time

    CBFM0026The OpportunityOur retail expansion in main markets starts with hiring not only the best leaders but also hiring a stellar team. As Sales Associate, you will embrace and promote the Frontgate brand delivering an outstanding guest experience and performing operational responsibilities to increase sales and deliver an inspiring shopping experience in...

  • Sales Associate Full time

    2 weeks ago

    West Chester, United States Qurate Retail Group Full time

    The OpportunityOur retail expansion in main markets starts with hiring not only the best leaders but also hiring a stellar team. As Sales Associate, you will embrace and promote the Frontgate brand delivering an outstanding guest experience and performing operational responsibilities to increase sales and deliver an inspiring shopping experience in which our...

  • Sales Associate

    3 months ago

    West Chester, United States Qurate Retail Group Full time

    CBFM0026 The Opportunity Our retail expansion in main markets starts with hiring not only the best leaders but also hiring a stellar team. As Sales Associate, you will embrace and promote the Frontgate brand delivering an outstanding guest experience and performing operational responsibilities to increase sales and deliver an inspiring shopping experience in...

  • Sales Associate Full time

    2 weeks ago

    West Chester, United States Qurate Retail Group Full time

    The Opportunity Our retail expansion in main markets starts with hiring not only the best leaders but also hiring a stellar team. As Sales Associate, you will embrace and promote the Frontgate brand delivering an outstanding guest experience and performing operational responsibilities to increase sales and deliver an inspiring shopping experience in which...

  • Retail Sales Associate

    3 months ago

    West Chester, United States IKEA Full time

    ) - Assisting customers and providing advice on the best solutions for their homes. - Keeping your sales floor tidy, priced and fully stocked to give customers a positive shopping experience. - Acting as an expert and consultant on a broad range of h Sales Associate, Retail Sales, Business, Retail, Associate, Sales

  • Retail Sales Associate PT

    3 months ago

    West Chester, United States Pet Supplement World LLC Full time

    Job DescriptionJob DescriptionA Retail Associate is responsible for assisting customers as they shop within a store. Their duties include greeting customers, answering questions related to the merchandise and store policies and locating items for customers.Retail Associate Responsibilities and Duties include:Welcome and engage with customers as they enter...

  • Retail Associate

    3 months ago

    Chester, United States Fanatics Full time

    Job Description JOBSUMMARY: The Retail Associate is responsible for carrying out the front-line selling effort, creating the ultimate fan experience, ensuring operational excellence and flawless execution of store operations. Retail Associates will drive results through effective communication and a demonstrated ability to work as a member of a winning team....

  • Retail Sales Associate

    2 months ago

    West Chester, United States Stbank Full time

    ** Retail Sales Associate** **Job Category****:** Retail/Branch **Requisition Number****:** RETAI003755 Showing 1 location **Job Details** **Description** **West Chester:** 2 North Church Street; West Chester PA 19380 **Work Days and Expected Hours:** **Monday -Thursday:**9:00am-4:00pm **Friday-**9:00am-6:00pm **Saturday-** 9:00am-1:00pm (**Must be flexible...

  • Retail Sales Associate

    1 day ago

    West Chester, United States AAA Mid Atlantic Full time

    Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail environment where every interaction counts. Don't wait any longerapply now and take the next step towards a rewarding career! Work-Life Balance: + No Sundays: Enjoy...

  • Retail Sales Associate

    6 days ago

    Port Chester, United States Home Goods Full time

    Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different. Posting Notes: HomeGoods Store...

  • Retail Sales Associate

    1 week ago

    Port Chester, United States HomeGoods Full time

      Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different.Posting Notes: HomeGoods Store...

  • Retail Store Associate

    3 months ago

    Chester, United States CVS Corporation Full time

    / / Retail Store Associate **Retail Store Associate** **Job ID:** 275616BR **Category:** Cashier **Address:** West Chester Pike 5 Points Rd S **Location:** West Chester, PA **Job Description** Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, were shaping the future of health care for people, businesses, and...

  • Retail Bakery Associate

    7 hours ago

    Chester, Virginia, United States Kroger Full time

    About the RoleWe are seeking a highly motivated and customer-focused Bakery Team Member to join our Kroger team. As a key member of our bakery team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring that our bakery products meet the highest standards of quality.Key...

  • Sales Associate

    3 months ago

    West Chester, United States Norman's Gift Shops, Inc. Full time

    Job DescriptionJob DescriptionNORMAN’S, the premiere, and fastest growing employee-owned Hallmark Gold Crown retailer in the East, is seeking a qualified Part Time Sales Associate for our location in West Chester, PA. We are in the business of helping people capture their emotions and share them with one another. Our customers entrust us to help them show...

  • Retail Sales Consultant

    2 months ago

    Chester, United States AlienVault Full time

    Job Overview Job Description:It's time to take your sales career to the next level. Every day you'll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets and earning your commission happens with the power of AT&T's full suite of products at your fingertips -...

  • Retail Merchandise Associate

    1 week ago

    Chester, United States Marshalls Full time

     All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift...

  • Retail Sales Solutions Associate

    3 months ago

    West Chester, United States Staples Full time

    Job DescriptionAs a Selling Solutions Advisor, you will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. You'll provide exceptional customer service and have our customer's needs in mind while helping them find products and providing solutions (training provided).Get great perks. Bonus plan,...

  • Retail Bakery Associate

    14 hours ago

    Chester, Virginia, United States Kroger Full time

    About the RoleWe are seeking a highly motivated and customer-focused Bakery Team Member to join our team at Kroger. As a key member of our bakery team, you will be responsible for providing exceptional customer service, maintaining a clean and organized bakery environment, and ensuring that our products meet the highest standards of quality.Key...