Registration Team Lead

2 months ago

Carmel, United States Indiana University Health Full time
Job Description

Do you enjoy helping others? Do you want to make a direct impact on the lives of our patients but do not want to provide hands on patient care? If you have experience in Office Management, Scheduling, Administration then this job could be for you

Position Details:

Job Title: Registration Team Lead
Company: IU Health
Department: Primary Care
Location: North Hospital,
Schedule: Full Time, 8:00am - 4:30pm (flexible), Monday - Friday

This is a unique opportunity that will have a direct impact on our organization's success and supports our vision of making Indiana one of the nation's healthiest states. We hope this inspires you to apply and begin living our IU Health Values - Purpose, Excellence, Compassion and Team - every day.

What You Will Be Doing:

Provide functional guidance and serve as the lead in daily activities of the department.
Assist in the supervision of patient flow from point of entry to destination and ensure timely, accurate, and professional service.
Monitor workflow, quality, and performance and provide direction, guidance and oversight in accordance with applicable policies and procedures.
Recognize improvement opportunities, help to implement solutions, and handle complex or unresolved issues.
Lead the team in assuring patient encounter is priority and at best interest.

What You Will Need:
  • High School Diploma/GED is required.
  • Requires 3 or more years of relevant experience in a health care setting.
  • Coding experience preferred.
  • Successful completion of Foundation of Leadership within 6 months of assuming role or Emerging Leaders program.
  • Requires CMAA certification. *Those in the Team Lead - Registration Specialist role at time of transition will be given priority to the certification Exam cohorts. They must successfully complete the certification exam (achieve certification) within one year of the on-set of career ladder implementation. Failure to achieve certification may result in a move to the appropriate Registration Specialist role with the potential of a pay decrease.
About Us
  • Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we're home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
  • IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
  • A unique partnership with the Indiana University School of Medicine - one of the nation's largest medical schools - gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training - advancing healthcare for all.
  • With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
  • At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
  • Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation's healthiest states.


About the Team

Indiana University Health is Indiana's most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We're looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.

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