![Haskel Thompson & Associates](https://media.trabajo.org/img/noimg.jpg)
Director of C-Store Operations
3 weeks ago
Scope:
The Director of Store Operations will be responsible for providing leadership, strategic direction and operations plans for a high-end convenience store chain for a rapidly growing organization. Reporting directly to the President, this pivotal role requires a strategic leader with a proven track record in retail management, proprietary food operations and a strong business acumen.
Responsibilities:
Direct all aspects of retail locations, encompassing both store and food operations.
Take full ownership of store operations, including P&L management.
Responsible for overseeing and ensuring efficient performance and adherence to company standards.
Work collaboratively with ownership to create and implement standard operating procedures (SOP).
Ensure operational standards remain consistent across all store locations.
Oversee scheduling, labor budgets, and sales forecasts to optimize operational efficiency.
Develop and monitor store budgets to ensure financial targets are met.
Maintain positive vendor relationships to ensure quality supplies and services.
Nurture a positive and inclusive culture within the stores.
Manage bonus plans for retail and kitchen employees to incentivize high performance.
Develop and implement training programs and standard operating procedures (SOPs) to maintain consistency and quality.
Provide support for new to industry (NTI) store openings.
Qualifications:
Bachelor’s degree in business preferred.
Minimum of 10+ years of experience in convenience store retail management in a leadership capacity.
Knowledge of managing proprietary food operations with on-site full working kitchen.
Experience successfully managing high-end retail locations is preferred.
Proven track record of successful leadership and team management.
Experience managing back-office systems in PDI preferred.
Proficiency in budget management and financial analysis.
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