Customer Service Representative

2 weeks ago


Cleveland, United States U-Haul Full time
Location:
16515 Lorain Ave, Cleveland, Ohio 44111 United States of America

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is "Hire Fast, Pay Fast." You can start today and get paid today Schedule a hands-on working interview and get paid for it. We also offer a $100 hiring bonus In addition, we offer a $300 cash bonus, paid immediately upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:
  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program
Customer Service Representative Responsibilities:
  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent


Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

  • Cleveland, United States Trillium Staffing Full time

    Trillium is Now Hiring a Customer Service Representative in Cleveland! This is an exciting opportunity to join an established and reputable business services company in Cleveland as an experienced Customer Service Representative! As a Customer Service Representative, you will be answering incoming and outgoing phone calls, responding via email to clients and...


  • Cleveland, Ohio, United States Westrock Full time

    Customer Service Role at WestrockAs a Customer Service Representative at Westrock, you will be responsible for receiving and processing routine customer orders, inquiries, and issues related to orders. You will maintain ongoing relationships with multiple customers and sales staff, providing pricing, inventory availability, and production schedule...


  • Cleveland, Ohio, United States Chick-fil-A Full time

    Join Our TeamCustomer Service RepresentativeWe are seeking a friendly and enthusiastic Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and memorable experience. You will work closely with our team to maintain a clean...


  • Cleveland, United States Exacta Full time

    This position is responsible for a variety of tasks including the routing of phone calls on a multi-line phone, conducting online research, and processing orders on a proprietary software system. The right candidate will be an outstanding communicato Customer Service Representative, Customer Service, Representative, Microsoft, CSR, Retail, Construction


  • Cleveland, United States AirSystems Unlimited Full time

    AirSystems Unlimited, LLC. serving the Chattanooga and Cleveland, TN areas is looking to hire a full-time 5-star Customer Service Representative to join our A-team. This dynamic position is responsible for managing incoming phone calls and emails regarding service, maintenance, replacement requests, and scheduling orders. Are you comfortable creating,...


  • Cleveland, United States The Garland Company, Inc. Full time

    GENERAL SUMMARY OF POSITION: The Customer Service Representative serves as a direct point of contact for Garland’s customers and is responsible for promoting, increasing, developing, facilitating, and maintaining customer sales and customer satisfaction. The Customer Service Representative must troubleshoot, problem-solve, communicate, and coordinate with...


  • Cleveland, United States Insight Global Full time

    Job DescriptionJob DescriptionA client of Insight Global is looking for a qualified Customer Service Representative to sit in Brecksville, OH.Duties and Responsibilities: This following list of duties and responsibilities is not comprehensive but meant to represent the most common or important duties of the position. Other duties may be required and/or...


  • Cleveland, United States Insight Global Full time

    A client of Insight Global is looking for a qualified Customer Service Representative to sit in Brecksville, OH.Duties and Responsibilities: This following list of duties and responsibilities is not comprehensive but meant to represent the most common or important duties of the position. Other duties may be required and/or assigned.* Demonstrate a sincere...


  • Cleveland, United States Insight Global Full time

    A client of Insight Global is looking for a qualified Customer Service Representative to sit in Brecksville, OH. Duties and Responsibilities: This following list of duties and responsibilities is not comprehensive but meant to represent the most common or important duties of the position. Other duties may be required and/or assigned. * Demonstrate a sincere...


  • Cleveland, United States PFS - Professional Financial Services Full time

    Do you take pride in having exceptional communication skills? Are you comfortable providing noteworthy customer service and building relationships along the way? Your skills could be used to work hand in hand in assisting our customers. With this role, you will have the opportunity to help them through their automobile financing needs both over the phone and...


  • Cleveland, United States Classic Collision Inc Full time

    Customer Service Representative Classic Collision is now hiring a Customer Service Representative. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty.Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into...


  • Cleveland, United States PFS - Professional Financial Services Full time

    Do you take pride in having exceptional communication skills? Are you comfortable providing noteworthy customer service and building relationships along the way? Your skills could be used to work hand in hand in assisting our customers. With this role, you will have the opportunity to help them through their automobile financing needs both over the phone and...


  • Cleveland, Ohio, United States Goodwill Industries of Gr. Cleveland & East Central Ohio Full time

    Goodwill Industries of Greater Cleveland & East Central Ohio is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service to all Goodwill patrons, vendors, and associates. You will handle transactions, promote agency programs, and assist with stock...


  • Cleveland, United States Circle K Full time

    Circle K - 8911 Day Drive [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...


  • Cleveland, United States Circle K Full time

    Circle K - 445 W Southline St [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...


  • Cleveland, United States AmTrust Financial Full time

    Make your passion your career. Are you intrigued by exploring the ways that insurance can help business' flourish? As a Customer Service Representative, you are the human connection to AmTrust Financial: energic, thoughtful, and professional. You wil Customer Service Representative, Customer Service, Representative, Diversity, Retail


  • Cleveland, United States Giant Eagle Full time

    Play an auxiliary role within the department, and could be responsible for managing data, or customer assistance, depending on the departmental needs. This could include tasks such as: data filing and data input and assisting wholesale customers in p Customer Service Representative, Customer Service, Representative, Retail, Grocery

  • Customer Service

    5 months ago


    Cleveland, United States Waterway Carwash Full time

    Overview: Waterway is now hiring Customer Service - Representatives at our Parma location! As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job flexibility, a clear path...


  • Cleveland, United States SP Plus Corporation Full time

    Overview: SP+ is driven by Our Promise, Making Every Moment Matter for a World on the Go. Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize each and every moment,...


  • Cleveland, United States Cenveo Worldwide Limited Full time

    Cenveo is a leading North American manufacturer of envelopes with over 100 years of experience and approximately 30 billion envelopes manufactured annually. We are hiring immediately a Customer Service Representative with print knowledge preferred. for the Cleveland, Ohio Print Center facility. The ideal candidate will have a minimum of 3-4 years of...