Special Credit Services Manager

1 month ago


Hopkins, United States Alerus Full time
Position Summary:
This position is responsible for managing the Bank's Special Assets function and potential loan losses by overseeing the workout and liquidation of problem loans, including the identification and reporting of delinquent loans, impaired loans and/or debt modifications.

Essential Responsibilities:
Job Function 1: Manage a loan portfolio to mitigate risk with deals consisting of multiple complexity and loan types - 50%

  • Review and analyze loan documentation, financial statements and other similar loan and borrower information to assess risk, quantify repayment capacity, consider the adequacy of repayment sources and/or estimate recovery potential.
  • Develop, recommend, and implement workout/liquidation strategies for problem loans including past due, underperforming, non-performing, and charged-off loans to mitigate risk and maximize recovery.
  • Adhere to department and corporate guidelines, policies, and compliance procedures.
  • Work with other professionals such as appraisers, environmental consultants, auctioneers, real estate brokers and property managers to maximize return on collateral secured loans.
  • Participate in the Quarterly Asset Quality Review process and produce timely documentation as required.
  • Work with legal counsel in a cost-effective manner to achieve desired results.
  • Manage and recommend commercial assets for non-accrual or charge-off disposition, within budgeted levels.
  • Communicate workout strategies and portfolio observations on a regular basis to the Chief Credit Officer and Management.
  • Periodically travel to meet with clients or view collateral.
Job Function 2: Supervise and Manage the Special Credit Services Department - 20%
  • Coach and mentor Special Credit Services officers in proper loan structuring and risk management techniques.
  • Within assigned authority, approve collections and loan servicing actions proposed by members of the Special Credit Services staff.
  • Develop annual performance plans for and conduct annual performance reviews of Special Credit Services officers and Special Credit Services area managers.
  • In conjunction with the Chief Credit Officer develop Special Credit Services salary and operating budgets.
  • Assign ownership of specific workout credits as appropriate.
  • Working with the Chief Credit Officer, ensure appropriate and adequate staffing of the Special Credit Services department.
  • Working with the Chief Credit Officer, propose and implement effective efficient area structures, processes, and procedures.
Job Function 3: Build and maintain strong internal and external customer relationships - 20%
  • Maintain constructive interaction with regulators.
  • Shadow accounts on the line of business and interact with Bank officers when appropriate to provide workout and loan management advice.
  • Accept periodic assignments related to various projects and changing risk metrics.
  • Attend Watch List and Credit meetings as required and provide feedback on individual credits and portfolio trends.
  • Monitor SBA, FSA, and USDA workout loans to ensure that all SOP's are followed and provide feedback to the SBA team as requested.
  • Interact with Credit Management, Market Presidents, and Officers to ensure orderly transition and management of assigned relationships.
Job Function 4: Manage ORE and repossessed assets appropriately -10%
  • Manage and liquidate all assets acquired (other real estate or repossessed property) in satisfaction of debt to minimize the loss to the bank.
  • Ensure the property is appropriately valued using third party valuation tools, appraisals, brokers, vendors, and auction companies.
  • Pursue appropriate marketing efforts to sell the assets within reasonable time limits by using auctions, realtors, and other third parties.
Position Requirements:
Qualifications:
  • Ten years or more of commercial banking experience including 7 years of collection/work out/special assets.
  • Bachelor's Degree in accounting, finance, or equivalent work experience.
  • Working knowledge of loan documentation.
  • Proficiency with computer technology.
  • Prior Supervisory/Department Management experience.
  • Ability to be a self-starter and work on their own.
  • Effective time management and organizational skills.
Physical Demands - Must be met with or without a reasonable accommodation:
  • Extended periods of time sitting at a desk and using office equipment.
  • Ability to operate a personal computer/laptop for approximately 8 hours per day.
  • Extended time is spent reviewing documents, both actual papers and electronic.
  • The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.
  • Periodically, may also do light lifting of supplies and materials which weighs in at approximately 20 lbs.
  • Will spend most of time in an indoor environment.


Alerus Financial is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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