Operations Manager
2 weeks ago
The Airport Operations Manager directs the process and activities of frontline employees, including but not limited to CSAs, CXAs, Flex Reps, VSAs, or other non-exempt employees, and may assist the Senior Operations Manager in overseeing a brand or department of an airport location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Airport Operations Manager helps to provide overall leadership to non-exempt employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, safety, service, budgets, and vendor relations. The Airport Operations Manager may lead a brand or a function and all brands, depending on the size of the location. Annual Salary: $55,000 The key responsibilities and accountabilities for the Airport Operations Manager are: Responsible for daily operations, fleet availability, and revenue generation for his or her assigned function Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolves customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engages in effective communication plans focused on building employee engagement in order to achieve business results Conducts performance evaluations that are timely and constructive, where applicable Manages the airport and assigned locations/geographic areas when the General Manager is not present Participates in the recruiting process, as required Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy Educational Background: High School Diploma required Bachelor’s Degree preferred Professional Experience: 1-3 Years prior experience of customer service or operations, according to specific job duties Experience in car rental, hospitality, or tourism a plus Results orientation Ability to direct and motivate teams Ability to work effectively with Senior leaders Knowledge: Customer service resolution practices Excellent communication techniques People management and leadership capability Sales Management/Coaching ability Operations Management Skills: Highly organized Ability to solve problems independently Working knowledge of Microsoft office suite. Time Management skills Customer service aptitude - Ability to address and resolve customer service issues Excellent oral and written communication skills Competencies: Personal Accountability Effective Communication Demonstrates Initiative Passion for Customer Service & Stakeholder Success Trust & Integrity Adaptable and Flexible Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential, Power your Passion Below are a few perks and discounts: Up to 40% off the base rate of any standard Hertz rental Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Legal/Identity Theft, Critical Illness Perks & Discounts –Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. US EEO STATEMENT At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
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Operations Manager
2 weeks ago
Charlotte, United States The Hertz Corporation Full timeThe Airport Operations Manager directs the process and activities of frontline employees, including but not limited to CSAs, CX - As, Flex Reps, VS - As, or other non-exempt employees, and may assist the Senior Operations Manager in overseeing a bran Operations Manager, Operations, Manager, Customer Experience, Customer Service, Operation, Manufacturing,...
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Operations Manager
1 month ago
charlotte, United States Teijin Automotive Technologies Full timeOperations ManagerLeads the Operations Team to deliver quality products timely, continually improving performance and process, and mentoring team members.Responsibilities:Lead a culture of Safety within the workplaceImprove operational management systems, processes and best practicesHold the plant accountable for standard operational and working practices...
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Operations Manager
2 months ago
Charlotte, United States Teijin Automotive Technologies Full timeOperations ManagerLeads the Operations Team to deliver quality products timely, continually improving performance and process, and mentoring team members.Responsibilities:Lead a culture of Safety within the workplaceImprove operational management systems, processes and best practicesHold the plant accountable for standard operational and working practices...
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Operations Manager
2 months ago
Charlotte, United States Teijin Automotive Technologies Full timeOperations ManagerLeads the Operations Team to deliver quality products timely, continually improving performance and process, and mentoring team members.Responsibilities:Lead a culture of Safety within the workplaceImprove operational management systems, processes and best practicesHold the plant accountable for standard operational and working practices...
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Operations Manager
1 month ago
Charlotte, North Carolina, United States Libra Management Group Full timeJob Description:Libra Management Group is seeking a highly skilled Operations Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our delivery station. This includes managing a team of delivery associates, dispatchers, and other support staff to ensure timely and efficient...
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Operations Manager
3 weeks ago
Charlotte, United States Waste Connections Full timeWe are currently seeking an experienced and energetic Operations Manager with strong safety and leadership qualities to lead our team. OPERATIONS MANAGER RESPONSIBILITIES: Helps develop and execute safety goals. Monitors progress of daily operations for drivers and make staffing and routing changes as necessary. Conducts field inspections and audits of all...
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Operations Manager
3 weeks ago
Charlotte, United States Naman Hotels Full timeEOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Description Naman Hotels, a leading owner and developer of hotels throughout...
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Operations Manager
3 weeks ago
Charlotte, United States Naman Hotels Full timeEOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Description Naman Hotels, a leading owner and developer of hotels throughout...
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Operations Manager
3 weeks ago
Charlotte, United States Waste Connections Full timeWe are currently seeking an experienced and energetic Operations Manager with strong safety and leadership qualities to lead our team. OPERATIONS MANAGER RESPONSIBILITIES:Helps develop and execute safety goals.Monitors progress of daily operations for drivers and make staffing and routing changes as necessary.Conducts field inspections and audits of all site...
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Operations Manager
1 month ago
Charlotte, North Carolina, United States Orangetheory - Franchise #0308 Full timeJob Title: Operations ManagerOrangetheory Fitness is seeking a highly organized and detail-oriented Operations Manager to oversee the day-to-day operations of our studios. As a key member of our team, you will be responsible for ensuring the smooth operation of our facilities, maintaining high standards of quality and production, and developing strong...
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Operations Manager
1 month ago
Charlotte, North Carolina, United States Orangetheory - Franchise #0308 Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Operations Manager to join our team at Orangetheory Fitness. As a key member of our studio operations team, you will be responsible for ensuring the smooth day-to-day operations of our studios, including facility maintenance, inventory management, and financial...
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Operations Manager
3 weeks ago
Charlotte, United States Ambassador Personnel Full timeAmbassador Personnel is seeking an Operations Manager for a high-end custom window and door manufacturing company in the Charlotte, NC area. The Operations Manager is responsible for overseeing the daily production, quality, resource management and project management of high-end custom orders in a manufacturing environment. The Operations Manager will also...
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Operations Manager
3 weeks ago
Charlotte, United States Ambassador Personnel Full timeAmbassador Personnel is seeking an Operations Manager for a high-end custom window and door manufacturing company in the Charlotte, NC area. The Operations Manager is responsible for overseeing the daily production, quality, resource management and project management of high-end custom orders in a manufacturing environment. The Operations Manager will also...
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Operations Manager
1 month ago
charlotte, United States Ambassador Personnel, Inc. Full timeAmbassador Personnel is seeking an Operations Manager for a high-end custom window and door manufacturing company in the Charlotte, NC area. The Operations Manager is responsible for overseeing the daily production, quality, resource management and project management of high-end custom orders in a manufacturing environment. The Operations Manager will also...
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Operations Manager
1 month ago
charlotte, United States Ambassador Personnel, Inc. Full timeAmbassador Personnel is seeking an Operations Manager for a high-end custom window and door manufacturing company in the Charlotte, NC area. The Operations Manager is responsible for overseeing the daily production, quality, resource management and project management of high-end custom orders in a manufacturing environment. The Operations Manager will also...
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Operations Manager
3 months ago
Charlotte, United States Ambassador Personnel, Inc. Full timeAmbassador Personnel is seeking an Operations Manager for a high-end custom window and door manufacturing company in the Charlotte, NC area. The Operations Manager is responsible for overseeing the daily production, quality, resource management and project management of high-end custom orders in a manufacturing environment. The Operations Manager will also...
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Operations Manager
1 month ago
Charlotte, United States Service Experts Full timeJoin the team of experts and realize your true potential!Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! What Do We...
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Operations Manager
3 weeks ago
Charlotte, United States Barkbus Full timeAbout BarkbusFounded by Los Angeles dog-loving entrepreneurs and creatives, Barkbus is centered around building a community of world-class grooming talent and providing a reliable luxury service through seamless technology. Our goal is to end traumatic trips to the grooming salon by providing a safe and stress-free mobile grooming experience at your...
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Manager of IT Operations
2 days ago
Charlotte, United States Vaco Full timeJob Summary:We are seeking a proactive and experienced IT Operations Manager to oversee our IT infrastructure, service delivery, and team management. This role is pivotal in ensuring the reliability, security, and efficiency of our IT systems, supporting our organization's growth and innovation.Key Responsibilities:IT Infrastructure Management:Oversee the...
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Operations Manager
4 weeks ago
Charlotte, North Carolina, United States Qurate Retail Group Full timeThe OpportunityAt Qurate Retail Group, we're expanding our retail presence in key markets, and we're looking for exceptional leaders to join our team. As a Receiving Manager, you'll play a critical role in driving business growth by focusing on operational activities. You'll be responsible for promoting the Ballard Designs brand at every guest encounter,...
