Mortgage Loan Officer Assistant

2 weeks ago

Farmington, United States Lending Force LLC Full time
Description

Mortgage Loan Officer Assistant - MLO

We're searching for a detail-oriented mortgage loan officer assistant. In this position, you will be responsible for maintaining effective communication with various stakeholders such as referral partners, current and past clients, real estate agents, lenders, and underwriters. The primary goal is to cultivate and strengthen relationships while also actively contributing to the growth of new business opportunities.

Key responsibilities include facilitating the completion of loan applications. This involves guiding clients through the application process and ensuring all necessary information is collected accurately and efficiently. Additionally, you will play a central role in collecting, analyzing, and reviewing supporting loan documentation, ensuring compliance with established loan guidelines and industry regulations.

Your role extends beyond paperwork, as you will be providing crucial support throughout the entire loan application process. Your attention to detail is vital in ensuring that all documentation is in order, and the application process progresses smoothly. The emphasis on nurturing relationships highlights the interpersonal aspect of the role. Building strong connections with referral partners, clients, and other industry professionals is essential for success in this position. This collaborative approach not only contributes to the current success of the team but also aids in establishing a foundation for future business opportunities. We are looking for people with sales and customer service experience who are confident to talk to clients and pitch deals.

The workplace culture is described as one that empowers employees, clients, and partners, providing an environment that fosters growth and goal achievement. If you are someone who is detail-oriented, enjoys working in a collaborative team setting, can pitch and sell a deal, and is motivated to contribute to the success of clients and the organization, this opportunity may be a perfect fit for you. Applying for this position offers a chance to be part of a team that is committed to helping individuals and partners achieve their goals.

This position is in person at our office in Farmington Hills, MI.
  • Monday-Friday 9 am-6 pm


Responsibilities

•Act as the primary contact between our clients and our company and schedule and conduct meetings to discuss any follow-up issues or items that need to be addressed
•Assist with administrative duties such as making and screening calls, booking appointments, etc.
•Review all loan package documentation for discrepancies, omissions, and income calculation then report any discrepancies to the loan originator
•Assemble loan documentation as required necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
•Follow up and respond to customer and in-house inquiries on transactions as needed in order to provide superior customer service

Qualifications

•Having an NMLS license is not required, but is preferred
•Preferred degree in banking or finance, and a high school diploma or equivalent is required
•Possess an understanding of different loan products, such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
•MS Office proficiency required; some CRM, MLS, DU, and proprietary mortgage software preferred
•Ability to effectively work in a strong team-oriented environment and provide outstanding communication and customer service to clients

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