Field Service Supervisor, West US

2 weeks ago


Phoenix, United States TESA Talent Full time

Do you have experience in Field Service? Do you have leadership skills that you would like to use? This is your opportunity to lead a team of Field Service Engineers working on various scientific instruments. They are a culture of creative problem-solvers and process-oriented impact players.

Overview This leadership role assists the regional service managers in driving all regional support initiatives. The Area Supervisor will drive for positive customer relationships and collaborate with colleagues to provide excellent customer service.

Location: Western US

In This Role You Will:

Coaches and mentors team members to foster growth in knowledge and performance

Direct Manager of eight field service engineers within their region

Manage performance and carry out performance reviews, 1-1 meetings, and other formal meetings when appropriate

Works closely with commercial sales and after-sales teams to drive and cultivate opportunities to promote client products and services

Act as a floating service engineer to provide hands-on experience as needed

Ideal Skills/Knowledge:

BS or equivalent experience in industry

Five years of Field Service experience operating on complex equipment

Either Director Management or Indirect Team Leadership experience of any kind

Able to travel roughly 50%

What To Expect:

Stable company that fosters a culture of integrity, global diversity, collaboration, and high achievement

Competitive salary and comprehensive medical benefits, including medical, dental, vision, HSA, and 401k with company-matching

A company car will be provided

Upgrading Talent, Enhancing Careers

TESA Talent is an executive search firm deeply committed and connected to the laboratory sciences industry, partnering with innovative and exciting employers in niche science industries while providing life-changing careers to superior talent.

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