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Retail Sales Leader
3 months ago
**Retail Sales Leader (part-time key holder) - 277**
**Location:** Las Vegas, NV, US, 89117 + Savings/401(K) plan with 3% company match. Retail Sales Leads and Store Associates are part of the RSG Savings Plan which offers a 60% company match on employee contributions up to 5%. The employee is eligible after completing 1000 hours of service in first anniversary year or in any calendar year thereafter.
+ Investment assistance.
+ Part-time employees with a work schedule in HR Direct of less than 30 hours are not eligible for Hallmarks group health and welfare benefits. These employees have access to a variety of other voluntary benefits through hallmarkvoluntarybenefits.com; including dental, vision, critical illness, accident insurance, hospital indemnity and minimum essential coverage (preventive care).
* Modeling and coaching selling skills as well as sharing product knowledge to ensure all team members are up to date on products and offerings to meet customers relationship needs.
* Leading staff when the Store Manager is not available and providing feedback along the way.
* Conducting point-of-sale audits and assisting the Store Manager with other inventory management procedures.
* Communicating daily priorities, goals, and store and corporate communications while ensuring a dynamic, fun, and supportive team environment.
* Creating and maintaining a warm, inviting, easy-to-navigate shopping environment.
* Helping and affirming customers in finding the perfect card and gift solutions to fulfill their missions of caring and connecting.
* Making the interaction easy and convenient for shoppers by effectively handling store operations -- product replenishment & merchandising, ringing sales, processing shipments, managing inventory, etc.
* Delivering an exceptional consumer shopping experience that leaves guests feeling inspired, enabled, affirmed, and eager to return.
**BASIC QUALIFICATIONS** (*required to be considered*): * At least 18 years of age.
* One or more years of experience in retail, sales or customer service; OR at least 6 months experience in a Hallmark Corporate Store.
* Ability to work a flexible schedule that meets the needs of the business, including, events, holidays, evenings and weekends.
* Availability to open and close the store 3+ times per week and 2+ weekend shifts per month.
* Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds, e.g., fixture parts and cartons.
* High school diploma or equivalent.
* Two or more years of previous experience in (specialty) retail, sales or customer service.
* Strong customer-focused engagement and consultative selling skills.
* Ability to communicate effectively with customers and employees.
* Demonstrated success working as a member of a team.
* Ability to receive feedback and take action when appropriate.
* Strong sense of urgency, flexibility and willingness to adapt to change.
* Desire and ability to learn the business.
* Proficiency and comfort using a computer and other technology.
