Genesys Engineer

PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a

Genesys Engineer

to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.
Responsibilities

Installation, configuration and testing of Genesys software

Support large implementations of the Genesys product suite

Daily operations and maintenance

Requirements
3+ years experiences with:

Genesys Enterprise Routing solutions

Genesys T-Server and I-Server integrations

Genesys SIP Server

Genesys Voice Portal (GVP)

Genesys Reporting

Desired
2+ years experience with:

Genesys eServices

Genesys Workforce Management

Genesys Agent Desktops (GAD and iWS)

Genesys Info Mart and Interactive Insights

J2EE (Java, Servlets, JSP, EJB, JSF)

.NET (C#, ASP.NET, ADO.NET)

Salary is DOE and is extremely competitive. We are able to offer relocation assistance to the right candidate.

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