Customer Service Representative

6 months ago

Escondido, United States Soapy Joe's Group, Inc. Full time

Job Type

Full-time, Part-time

Description

Position Summary

We are looking for energetic, motivated employees that like to have fun at work. At Soapy Joe's many of our entry level positions are full time positions with flexible hours. This means you are eligible for benefits, vacation time, generous holiday pay, 401k, and many more bene-fits. We strive to be a great place to work where our employees can grow and develop into future leaders. We offer career growth and development, wellness programs, and a lively team atmosphere where you will develop skill sets in maintenance, customer service, managing teams, use of technology and team building. Apply today if this sounds like a great fit for you

WHY SOAPY JOE'S?

We're not just a car wash, we're driven to clean cars, protect the environment and shine in our communities. We are invested in creating opportunities, inspiring development, and bringing dynamic servant-leaders into our company that will take care of our team and our members. If you love to win, care about people, and you're not afraid to roll up your sleeves and get to work, you will be in great company with us. Culture is vital to our success and we are looking for new team members that connect to our values and want to see our culture thrive.

Our core values are:

  • Build community: we love our neighbors and create an atmosphere where everyone is welcome
  • Lead with heart: we create trust and respect through listening, positive words and actions
  • Create fans: we impress customers with a great experience defined by positivity and helpfulness
  • Do the right thing: we operate with honesty and integrity - even when no one's looking
  • Be proud: we're proud of our quality services and clean sites, but most of all, we're proud of our team
  • Have fun: we believe creative solutions and genuine connections happen when you're having fun
  • Keep learning: we take learning as seriously as we take having fun, which means we do it all the time
Essential Functions/Responsibilities

The Customer Service Representative (CSR) serves as the first impression of the Soapy Joe's experience to our members and potential members. The Soapy Joe's team strives every day to WOW our members through a genuine and authentic service experience. The CSR is a pillar of the Soapy Joe's foundation providing the very best experience we can to our members, potential members and guests. The role of the CSR is to provide a safe, speedy, clean, friendly experience to the car wash customer.

This includes focusing on:
  • Increasing Memberships: The team member must understand and exhibit the value of memberships to the customer through product knowledge and through an ability to communicate the VALUE of membership.
  • Increasing Member and Customer Satisfaction: The team member must be "show-ready" at all times through perfect uniform standards as well as have a proven ability to provide the WOW in service and experience to our members through an engaging and welcoming demeanor.
  • Increase processing speed at the XPT's: The Soapy Joe's team member must increase process efficiency through DRB knowledge and expedited service. The CSR will work with the other team members to help support processing cars through the queue.
  • Develop Skills: The team member will be required to complete a variety of training to onboard to their new position. Continued learning and growth is a part of everyone's role and responsibilities.
Requirements

Education/Training Requirements
  • High school diploma or GED equivalent desired
Skills/Abilities Requirements
  • Required to be physically capable of executing all essential functions to perform the job with or without accommodation: >80% of the time the employee in this role will be in physically demanding conditions (sun, rain, wind, heat, confined spaces, high vol-umes of traffic and high-volume noise and sound).
  • Willingness to work a flexible schedule, nights and weekends.
  • A positive attitude and ability to be a friendly, team-player
  • Attend and perform well at any training programs assigned.
  • Able to move about to access a variety of tools and office equipment
  • Able to consistently operate a computer or other electronic device
  • Able to ascend or descend a ladder, crouch or crawl
  • Ability to lift up to 50 lbs., lift overhead, twist and turn body when appropriate
  • Must be able to communicate clearly through both verbal and written form

Pay Range:

$17.50 per hour

Salary Description

$17.50

  • Customer Service Representative

    1 month ago

    Escondido, California, United States Circle K Stores, Inc. Full time

    **About the Role**We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K Stores, Inc.As a Customer Service Representative, you will be responsible for providing exceptional customer service to our valued customers. This includes answering customer inquiries, resolving issues, and ensuring a...

  • Customer Service Representative

    4 weeks ago

    Escondido, California, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job DescriptionWe are seeking a Customer Service Representative to join our team at Circle K Stores, Inc. As a Customer Service Representative, you will be responsible for providing excellent customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Greet...

  • Bilingual Customer Service Representative

    2 months ago

    Escondido, United States Cycles Consulting, inc. Full time

    Our company has an immediate opening for a Bilingual Customer Service Representative for our client located in the greater San Diego area. The position entails being the primary customer support for our contact-center. Success in this position requires that the Bilingual Customer Service Representative is able to work independently with little to no...

  • Customer Service Representative

    2 months ago

    Escondido, United States Circle K Full time

    Circle K - 26746 Mountain Meadow Rd. [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and...

  • Customer Service Representative

    5 days ago

    Escondido, United States Home Guard Pest Control Full time $18 - $20

    Home Guard Pest Control is looking to expand its Creepy Customer Service Representative Team! We are looking for a Customer Service Rep.Primary Duties:Assist potential customers with setting up new services or inspections.Assist our customers, sales & service departments with scheduling, billing, and customer concerns.Offer support to our service and sales...

  • Customer Service Representative- Insurance

    2 months ago

    Escondido, United States AAA Full time

    AAA - 800 La Terraza Blvd [Customer Service Representative] As a Customer Service Representative at AAA, you'll: Work directly with customers through inbound phone calls which range from helping customers maintain their memberships to adding or upgrading memberships; Listen and understand customer issues, while offering meaningful solutions; Proactively...

  • Customer Service Representative

    4 months ago

    Escondido, United States HomeTeam Pest Defense Full time

    Overview At HomeTeam, we put people first We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam's next...

  • Customer Service Representative

    1 month ago

    Escondido, California, United States American Automobile Association Full time

    Customer Service Representative - InsuranceAuto Club Enterprises is seeking highly motivated and customer-focused individuals to join our industry-leading Insurance Call Center as Customer Service Representatives. As a key member of our team, you will be responsible for providing exceptional service to our members, resolving their inquiries and issues in a...

  • Customer Service Representative Insurance Position

    1 month ago

    Escondido, California, United States AAA Full time

    Customer Service Representative - InsuranceAs a Customer Service Representative at AAA, you will be the face of our company, providing exceptional service to our members. Your role will involve:Key Responsibilities:Providing timely and effective solutions to customer inquiries and issuesUpselling and cross-selling AAA products and services to meet customer...

  • Customer Service Representative- Insurance

    2 months ago

    Escondido, United States American Automobile Association Full time

    Customer Service Representative- Insurance Auto Club Enterprises is seeking full-time, motivated Customer Service Representatives to join our industry leading Insurance Call Center. Training is approximately 17 weeks long and is 100% onsite from 9:00am to 5:45pm. Upon completion of training, you will begin working from home, 10:15am to 7pm. Applicants must...

  • Customer Service Representative

    4 weeks ago

    Escondido, California, United States AAA Full time

    Customer Service Role at AAAAs a Customer Service Representative at AAA, you will work directly with customers through inbound phone calls, helping them maintain their memberships, add or upgrade memberships, and address customer issues. You will also proactively offer valuable AAA products and services to meet customers' needs. This role requires a can-do...

  • Claims Service Representative

    4 weeks ago

    Escondido, California, United States AAA - The Automobile Club Full time

    Claims Service RepresentativeAt AAA - The Automobile Club, we're looking for a skilled Claims Service Representative to join our team. As a Claims Service Representative, you will be responsible for providing exceptional customer service and support to our members.Key Responsibilities:* Respond to member inquiries and resolve claims in a timely and...

  • Customer Sales Representative

    1 month ago

    Escondido, United States NLC Consulting Inc. Full time

    Job DescriptionJob DescriptionOur company is a business consulting firm looking to hire a talented individual to take our company to new heights. Our mission is to continue facilitating the growth of our partners through innovative marketing campaigns and intangible brand strategies with consumers that diverge us from competitors. As a Customer Sales...

  • Customer Service Representative

    4 weeks ago

    Escondido, California, United States Michael's Inc Full time

    Key Responsibilities: Assist customers in finding products and provide a positive shopping experience Maintain a well-organized and visually appealing store environment Provide excellent customer service and resolve any issues that may arise Work collaboratively with the team to achieve sales goals and maintain store standardsAbout Michaels:Michaels is a...

  • Customer Service Representative

    4 weeks ago

    Escondido, California, United States Walgreens Full time

    Key Responsibilities:Provide exceptional customer service to internal and external customers.Communicate effectively with customers in English, both verbally and in writing.Requirements:Fluency in reading, writing, and speaking English.Ability to work a flexible schedule, including evenings and weekend hours.Prefer prior work experience with Walgreens.Equal...

  • Customer Service Lead

    1 month ago

    Escondido, California, United States Circle K Full time

    Customer Service RepresentativeWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, managing store operations, and leading a team of employees.Key Responsibilities:Provide excellent customer service and...

  • Customer Service Representative

    4 weeks ago

    Escondido, California, United States Wingstop Restaurants Full time

    Key Responsibilities:Act as the face and voice of Wingstop to all guests who walk into the restaurant.Provide guests with authentic, positive, and genuine experiences.Interact with guests by greeting them, answering the phone, taking and delivering orders.What You'll Gain:A fast-paced and dynamic work environment.The opportunity to develop your customer...

  • Customer Service Representative

    4 weeks ago

    Escondido, California, United States HYATT Hotels Full time

    Key Responsibilities:As a Front Desk Agent at HYATT Hotels, you will be responsible for greeting and registering guests, providing exceptional customer service, and ensuring a seamless stay experience. Your duties will also include registering guests, handling hotel operator and concierge tasks, and delivering attentive and courteous service to maximize room...

  • Warehouse Customer Service Representative

    4 weeks ago

    Escondido, California, United States Chamberlain Group Full time

    Customer Service and Operations OverviewAt Chamberlain Group, we are seeking a highly motivated and detail-oriented Customer Service and Operations Associate to join our team. This role is responsible for maintaining heavy daily telephone contact with external and internal customers regarding product information, needs, and availability. The ideal candidate...

  • Customer Service Ambassador

    1 month ago

    Escondido, California, United States Soapy Joe's Group, Inc. Full time

    About Soapy Joe's Group, Inc.We're a dynamic company that's passionate about delivering exceptional customer experiences. Our team is dedicated to creating a fun and supportive work environment where our employees can grow and develop their skills.Job SummaryWe're seeking a highly motivated and customer-focused individual to join our team as a Customer...