Analyst III Vendor Support Services

3 weeks ago

Hyattsville, United States Retail Business Services Full time
Address: USA-MD-Hyattsville-8301 Professional Place Ste115
Store Code: Vendor Support & Relationship Mgmt (5134838)

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

The Analyst III - Vendor Support Services will drive Vendor Support Services capabilities within the VMO while developing & maintaining positive and productive relationships with internal stakeholders and external vendor partners. They will support the Ahold Delhaize USA (ADUSA) "Vendor" Domain owner in the Vendor Management Organization (VMO) and collaborate with all functional areas of the ADUSA organization (retail brands and support organizations) to ensure vendor master data and all relevant attributes are effectively captured, monitored, and optimized in support of their respective processes and requirements.

This role will closely partner with ADUSA Business Requestors, Vendors, Finance VMD, and Vendor Master Data Management (VMDM) Strategy to streamline operations, reduce errors, proactively resolve issues, and drive overall vendor satisfaction with all VMO areas. They will support ADUSA Vendor Portal Strategy development and execution to enhance communication, collaboration, and transparency between ADUSA and its vendors.

Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days.

Duties and Responsibilities:
  • Support the internal connectivity of ADUSA Brands and support organizations with the VMO, and the development of capabilities, tools, and future VMO support elements.
  • Supporting the End-to-End (E2E) Procure-to-Pay (P2P) vendor experience via internal and external feedback loops supported by industry analysis and standards.
  • Supporting the long-term E2E vendor connectivity across ADUSA Brands & Support Organizations.
  • Working closely with Vendor Management Organization (VMO) team members across Vendor Support Relations Management (VSRM) & P2P to develop capabilities and robust VMO support elements, defining and building standardized issue resolution methodology across all vendor relationships, and supporting expert E2E P2P knowledge build within and across all VMO teams.
  • Partnering with vendor community (Direct & Indirect suppliers) to manage test & learn capabilities to support VMO strategies.
  • Supporting areas such as Continuous Improvement & Training and ADUSA Communications to execute robust change management and training programs for the entire VMO in support of E2E P2P strategies and goals.
  • Helps to define and build standardized issue resolution methodology across all vendor relationships.
  • Supports expert knowledge build within and across all VMO teams.
  • Leverages the vendor community to manage test and learn capabilities, positioning ADUSA as the retailer of choice.
  • Helps to produce VMDM/PMDM reporting and provide insights to MDM support team and business owners.
  • Facilitate communication & training between internal teams and vendors to ensure smooth collaboration.
  • Monitor vendor and internal stakeholder compliance with established policies.
  • Assist in conducting vendor audits and risk assessments to identify potential areas for improvement.
  • Gather and analyze vendor master data, prepare reports for management and relevant teams.
  • Track key performance indicators (KPIs) to evaluate the effectiveness of VMO performance.
  • Analyze data insights to identify areas of improvement and recommend appropriate action plans.
  • Contribute to the continuous improvement of VMO workflows.
  • Identify opportunities to enhance efficiency, cost-effectiveness, and overall performance of all VMO areas.
  • Participate in vendor-related meetings, providing valuable insights and updates.
  • Additional job duties may be assigned as needed to meet the needs of the business and support our values.
Qualifications:
  • Bachelor's degree in business administration, Accounting, or related field and/or equivalent professional work experience.
  • 3-5 years previous experience in vendor management, internal controls, or similar role.
  • Excellent communication skills, both written and verbal, to interact with vendors and internal stakeholders effectively coupled with a keen ability to influence others toward a common goal.
  • Excellent customer service skills.
  • Attention to detail, well-organized, capable of managing multiple tasks and priorities simultaneously.
  • Experience working in a global multi-vendor / shared services environment.
  • Strong process improvement background.
  • Demonstrated success of influencing without authority.
  • Proficiency in using various software tools, including MS Office suite and vendor management platforms, with advanced Excel skills & presentation skills.
  • Familiarity with advanced reporting tools (e.g. Power BI).
  • Strong change and transformation capabilities using sound judgment and risk mitigation techniques.
  • Strong analytical and problem-solving skills with strong attention to detail.
  • Ability to make recommendations based on interpretation of quantitative analysis.
  • Strong interpersonal & relationship management skills for building, fostering, and maintaining positive and strong professional relationships with VMO team members, vendors, and internal business partners.
  • Ability to work under strict deadlines along with the ability to prioritize and plan work to meet time-based deliverables.
Preferred Qualifications:
  • Project Management experience
  • Accounting knowledge (Accounts Payable/Receivable, etc.)
  • Internal controls/process improvement background
  • Experience in grocery retail/category management
  • Familiarity with both DA and AUSA existing systems and processes
#LI-DNI

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. When considered together, the companies of Ahold Delhaize USA comprise the largest grocery retail group on the East Coast and the fourth largest grocery retail group in the nation, serving millions of omnichannel customers each week.

Job Requisition: 371021_external_USA-MD-Hyattsville_452024

  • Lead IT Support Analyst Network/Telephony

    1 week ago

    Hyattsville, United States Kaiser Permanente Full time

    Description: Job Summary:In addition to the responsibilities listed below, this position is responsible for configuration, installation and support of network/telephony hardware, software, and VoIP systems . The position will also participate in ACD reporting, ACD call flow, vendor management, projects, and consultation, including resolving basic problems,...

  • Lead IT Support Analyst Network/Telephony

    2 days ago

    Hyattsville, United States Kaiser Permanente Full time

    Description: Job Summary:In addition to the responsibilities listed below, this position is responsible for configuration, installation and support of network/telephony hardware, software, and VoIP systems . The position will also participate in ACD reporting, ACD call flow, vendor management, projects, and consultation, including resolving basic problems,...

  • Ca Service Desk

    2 weeks ago

    Hyattsville, United States TAA Solutions LLC Full time

    **POSITION ON-SITE** **LOCATION CAN BE DC, Alexandria VA or Hyattsville MD** As an Sr. Solutions Engineer - CA Service Desk, the resource will support the IT ticketing system that is critical to the daily operations of WMATA. The primary responsibility Senior Solutions Engineer is to configure and support the CA platform supporting key Information...

  • Shopper Marketing Analyst

    6 days ago

    Hyattsville, United States Giant Food Full time

    **Address**:USA-MD-Hyattsville-8301 Professional Place Ste115 **Store Code**:GF - Pdl Ecommerce Admin Suppo (5049661) **Who Is Giant?** With over 2 million weekly customers and annual sales topping $5 billion, Giant is the #1 grocer in the Baltimore-Washington area. What began as one store on Georgia Avenue in Washington D.C. in 1936, now has grown to...

  • Shopper Marketing Analyst

    1 week ago

    Hyattsville, United States Giant Food Full time

    **Address**:USA-MD-Hyattsville-8301 Professional Place Ste115 **Store Code**:GF - Pdl Ecommerce Admin Suppo (5049661) **Who Is Giant?** With over 2 million weekly customers and annual sales topping $5 billion, Giant is the #1 grocer in the Baltimore-Washington area. What began as one store on Georgia Avenue in Washington D.C. in 1936, now has grown to...

  • Clinical / Service Delivery Technology Engineer III, Medical Imaging

    2 weeks ago

    Hyattsville, United States Kaiser Permanente Full time

    Description: Job Summary:In addition to the responsibilities listed below, this position is responsible for assisting with standard and non-standard corrective repairs, routine preventive maintenance, and acceptance testing on all diagnostic imaging systems; preparing diagnostic imaging studies to be transferred to digital imaging environment with minimal...

  • Clinical / Service Delivery Technology Engineer III, Medical Imaging

    2 days ago

    Hyattsville, United States Kaiser Permanente Full time

    Description: Job Summary:In addition to the responsibilities listed below, this position is responsible for assisting with standard and non-standard corrective repairs, routine preventive maintenance, and acceptance testing on all diagnostic imaging systems; preparing diagnostic imaging studies to be transferred to digital imaging environment with minimal...

  • Management and Program Analyst

    2 weeks ago

    Hyattsville, United States Federal Emergency Management Agency Full time

    What will I do in this position if hired? In this Management and Program Analyst position, you will work in the Recovery Directorate, Individual Assistance Division, Individuals and Households Branch, as a Management and Program Analyst. Typical assignments include: Providing call volume forecasts for multiple scenarios based on analysis studies of...

  • Management and Program Analyst

    2 weeks ago

    Hyattsville, Maryland, United States Federal Emergency Management Agency Full time

    What will I do in this position if hired?In this Management and Program Analyst position, you will work in the Recovery Directorate, Individual Assistance Division, Individuals and Households Branch, as a Management and Program Analyst.Typical assignments include:Providing call volume forecasts for multiple scenarios based on analysis studies of historical...

  • Management and Program Analyst

    2 days ago

    Hyattsville, Maryland, United States Federal Emergency Management Agency Full time

    What will I do in this position if hired?In this Management and Program Analyst position, you will work in the Recovery Directorate, Individual Assistance Division, Individuals and Households Branch, as a Management and Program Analyst.Typical assignments include:Providing call volume forecasts for multiple scenarios based on analysis studies of historical...

  • Senior Marketing Analyst

    6 days ago

    Hyattsville, United States Closet America Full time

    Overview: Closet America is looking for a Senior Marketing Analyst! The Senior Marketing Analyst will be tasked with the comprehensive assessment of both digital and traditional marketing channels to gauge performance and pinpoint areas ripe for improvement. A significant part of their role involves measuring the ROI of online and offline advertising...

  • Medical Staff Office Specialist III

    2 weeks ago

    Hyattsville, United States Kaiser Permanente Full time

    Job Summary: Requests and reviews primary source information and verifications, with regular review from manager. Identifies and plans for resolution of standard and nonstandard gaps in vendor relationships and escalates, as needed. Serves as a main point of contact for external queries regarding practitioner status. Evaluates applications and supporting...

  • Medical Staff Office Specialist III

    2 days ago

    Hyattsville, United States Kaiser Permanente Full time

    Job Summary: Requests and reviews primary source information and verifications, with regular review from manager. Identifies and plans for resolution of standard and nonstandard gaps in vendor relationships and escalates, as needed. Serves as a main point of contact for external queries regarding practitioner status. Evaluates applications and supporting...

  • Administrative Assistant

    1 week ago

    Hyattsville, United States Premier Support Services Full time

    Overview: We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. As an Administrative Assistant, you will play a crucial role in supporting the day-to-day operations of our office. From managing schedules to providing excellent customer support, you will contribute to the overall efficiency and success of our...

  • Shopper Marketing Analyst

    5 days ago

    Hyattsville, United States Giant Food Full time

    Who is Giant? Born in the DMV, we’ve been here for over 88 years and counting. From our first store on Georgia Ave to becoming the #1 grocer in the Baltimore-Washington area, we’re proud of our local roots. Today we span across over 160 stores in D.C., Maryland, Virginia, and Delaware! Our vision goes beyond the aisles. We’re a proud partner to...

  • Shopper Marketing Analyst

    2 days ago

    Hyattsville, United States Giant Food Full time

    Who is Giant? Born in the DMV, we’ve been here for over 88 years and counting. From our first store on Georgia Ave to becoming the #1 grocer in the Baltimore-Washington area, we’re proud of our local roots. Today we span across over 160 stores in D.C., Maryland, Virginia, and Delaware! Our vision goes beyond the aisles. We’re a proud partner to...

  • Supported Employment Specialist

    1 week ago

    Hyattsville, United States Centrics Healthcare Services Full time

    Job DescriptionJob DescriptionSupported Employment Specialist (SES)We are seeking an Employment Specialist to join our team! This role will coordinate supported employment services to clients who need ongoing support to perform in a work setting and for individuals who may become virtually independent in the job setting over time. Services include continued...

  • Supported Employment Specialist

    2 days ago

    Hyattsville, United States Centrics Healthcare Services Full time

    Job DescriptionJob DescriptionSupported Employment Specialist (SES)We are seeking an Employment Specialist to join our team! This role will coordinate supported employment services to clients who need ongoing support to perform in a work setting and for individuals who may become virtually independent in the job setting over time. Services include continued...

  • Analyst HRIS Delivery

    1 month ago

    Hyattsville, United States CareerBuilder Full time

    Analyst HRIS Delivery (SAP SuccessFactors) Analyst HRIS Delivery (SAP SuccessFactors) Retail Business Services Location: Hyattsville, Maryland Type: Non-Remote Posted on: March 12, 2024 Apply at Original Source #J-18808-Ljbffr

  • Shelter Support Worker

    2 days ago

    Hyattsville, United States Community Crisis Services Full time

    The Shelter Support Worker is responsible for providing primary support and advocacy to persons at risk in the homeless and domestic violence shelters at Community Crisis Services Inc. (CCSI) 24-hour shelters, including assisting shelter guests with daily living needs and providing general support and shelter coverage. The Shelter Support position work...