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VARIOUS SHIFTS

4 months ago

Odessa, United States Odessa Marriott Hotel and Conference Center Full time
Job Summary

The Room Service Server provides room service order to guest staying in the hotel. Primary duty is take room service to guest's room. You must be familiar with hotel menu and sensitive to any dietary restriction may have. Additionally, the server must prepare itemized checks and accept payments providing the highestquality service while maintaining the highest standards of cleanliness andsanitation throughout the hours of operation.

Responsibilities

QUALIFICATIONS:
  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Alcohol Awareness Certification (must comply with State regulations)
  • Food Handlers certification (must comply with State regulations)
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high-pressure situations.
JOB RESPONSIBILITIES:
  • Always comply with hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Comply with certification requirements as applicable to position to include Alcohol Awareness, Food Handlers, Safety, etc.
  • Perform opening and closing side work according to standards that ensure guests are served promptly and efficiently.
  • Serve guests with all food and beverage requirements in a warm friendly courteous and professional manner.
  • Ensure that the room service area wait station is kept clean and tidy.
  • Follow all portion control and checking procedures precisely.
  • Be familiar with the operation of the P.O.S. system.
  • Conduct cashiering functions in closing checks and servicing the guest.
  • Follow all state liquor laws.
  • Always maintain a warm friendly demeanor.
  • Ensure that all hallways are free from service debris and that all room service trays are brought back to the kitchen for breakdown and bussing.
  • Perform other tasks/jobs as assigned by the supervisor or manager.

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