Catering Delivery Driver

To ensure customer satisfaction by operating the catering department with the highest level of quality service and to achieve expected sales goals. Starting pay: $17.30 per hour Minimum Qualifications Must be 21 years of age; Must have a valid Massachusetts driver's license. Driving record will be reviewed annually Will be subject to substance testing. Background check In some locations, a CORI check will be required Must be well-groomed and customer-oriented. Must demonstrate the capability to interact with customers. Possess the ability to handle multiple orders and deliveries on a daily basis within a structured time frame. Must be able to read and write English adequately. Ability to speak, understand, and follow English instructions. Responsibilities Handle each customer sales transaction in a courteous, friendly manner. Each customer will be extended a sincere, pleasant greeting and thanked when the transaction is completed. Commit to the Golden Rule and work with other associates to build a strong catering team. Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive, and Totally Team Oriented (RSTO). Promote the company image as a service-oriented operation where every associate will greet, assist, render efficient service, and thank customers in a prompt, courteous, friendly, and business-like manner. Coordinate orders with catering sales clerk. Stay in constant contact with the catering sales clerk in case of problems with deliveries or delivery times. Work efficiently and at an acceptable pace ensuring timely deliveries. Effectively control proper storage and shipping of orders limiting shrink and damaged goods. Ensure proper customer service at time of delivery. Practice proper on location customer service and communication. Responsible for notifying management of customer complaints, security problems, and product problems. Practice the Cleaners Creed to help keep the delivery van neat, clean, and organized Coordinate equipment cleaning and storing. Keep maintenance record of gas and service. Follow proper hand washing, food storage, and handling procedures. Maintain a neat personal appearance including proper uniform and dress code. Must be well-groomed. Be safety conscious and correct any unsafe conditions you observe; follow the rules of the road. Exercise proper safety practices when lifting or moving product or using equipment. Be sure to operate and clean department equipment and tools. Secondary Job Functions: Present a favorable impression in dress, personal hygiene, and business attitude. Have a professional image at all times. Notify management of associate theft, customer shoplifting, unauthorized mark downs, or property defacement. Successful completion of the passbook training within 60 days of entering the department. Other duties as assigned by management. Physical Demands: Job Standards: Operate the catering department including the various sales and service functions at the catering desk according to company and department standards; ensuring that the shift contributes to the financial best interests of the store. Demonstrate attention to detail and ability to handle multiple tasks. Physical Demands: (per work day) Standing: Frequently, surface type: tile/concrete Walking: Frequently, surface type: tile/concrete Sitting: Frequently Carrying: Occasionally, up to 50 lbs. Pushing: Frequently, up to 300 lbs. Lifting: Occasionally, up to 50 lbs. Pulling: Frequently, up to 300 lbs. Climbing: Occasionally, height: 12 ft Bending: Frequently Balancing: Frequently Stooping: Occasionally Kneeling: Occasionally Crouching: Occasionally Handling: Continuously Fingering: Continuously Feeling: Continuously Crawling: Never Reaching: Continuously, level: waist/overhead Talking: Continuously Seeing: Continuously Hearing: Continuously Smelling: Frequently Repetitive Action: Continuous movement of entire body. Job Location: Retail grocery location Working Conditions: environment involved is inside and outside, with exposure to cold, heat, wet/humidity. Safety Risk Factors: Loud noise: Occasionally Twisting of back and neck: Continuously Slippery floor surface: Occasionally Cluttered floor surface: Occasionally Hazardous equipment (mechanical moving parts): Never Contact with sharp objects: Occasionally Contact with skin irritant: Occasionally Toxic exposure (see material safety data sheet): Never Nuisance dust, fumes, sprays: Occasionally Hazardous cleaning solutions: Occasionally Schedules: Varied, including days, evenings, weekends, and holidays. Machines, tools, equipment, etc.: Catering delivery van, cell phone, GPS #J-18808-Ljbffr