Patient Access Specialist

2 weeks ago

Lorain, United States Ensemble Health Partners Full time
Thank you for considering a career at Ensemble Health Partners

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference

The Opportunity:

ENTRY LEVEL CAREER OPPORTUNITY OFFERING:
  • Bonus Incentives
  • Paid Certifications
  • Tuition Reimbursement
  • Comprehensive Benefits
  • Career Advancement
  • This position pays between $15.00 - $15.75 based on experience
Schedule: 6am-2:30pm (every other weekend rotation)

This position is an onsite role at Mercy - Lorain Hospital in Lorain, OH

We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

Job Responsibilities:
  • Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey.
  • Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.
  • They are to adhere to policies and provide excellent customer service in these interactions with the appropriate level of compassion.
  • Patient Access staff will be held accountable for point of service goals as assigned.
  • Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.
  • Patient Access Staff are responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.
  • The Patient Access Staff explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness's name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.
  • Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.
  • Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.
Experience:

•1+ years of customer service experience

Minimum Education:

•High School Diploma/GED Required

Certifications:

•CRCR Required within 9 months of hire (Company Paid)

Join an award-winning company

Three-time winner of "Best in KLAS" 2020-2022

2022 Top Workplaces Healthcare Industry Award

2022 Top Workplaces USA Award

2022 Top Workplaces Culture Excellence Awards
  • Innovation
  • Work-Life Flexibility
  • Leadership
  • Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
  • Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
  • Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
  • Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
  • Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.


Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.

This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range.

EEOC - Know Your Rights
FMLA Rights - English

La FMLA Espaol

  • Patient Service Specialist

    2 months ago

    Lorain, United States Cleveland Clinic Full time

    Patient Service SpecialistJoin the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. You will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the...

  • Patient Experience Coordinator

    1 week ago

    Lorain, Ohio, United States Cleveland Clinic Full time

    Job SummaryThe Patient Service Specialist role at Cleveland Clinic is an excellent opportunity for individuals who share our passion for delivering exceptional patient experiences. In this position, you will have the chance to develop your skills in patient registration, appointment scheduling, and customer service while working in a dynamic and supportive...

  • Patient Experience Specialist

    1 week ago

    Lorain, Ohio, United States Yanke Bionics Full time

    About the RoleThis is a full-time position working 8:00 am to 5:00 pm, Monday to Friday, at our Lorain, OH location.The successful candidate will be responsible for performing a variety of administrative tasks, including but not limited to:Registration and check-in/check-out processesPatient orientation and needs assessmentAdministrative tasks such as...

  • Senior Patient Care Specialist

    2 weeks ago

    Lorain, Ohio, United States beBee Professionals Full time $28,000 - $35,000

    In beBee Professionals, we are seeking a compassionate and dedicated Certified Nursing Assistant to join our team in Lorain, United States. This role involves providing high-quality patient care by assisting patients with daily living activities and working alongside healthcare professionals.Key Responsibilities:Assist patients with bathing, dressing, and...

  • Patient Care Support Specialist

    1 week ago

    Lorain, Ohio, United States Yanke Bionics Full time

    Patient Care Coordinator RoleWe are looking for a skilled Patient Care Coordinator to support our clinical team at Yanke Bionics.The ideal candidate will have experience working in a healthcare environment and be proficient in administrative tasks.Main Responsibilities:Coordinate patient flow and ensure a smooth experience.Support the clinical team with...

  • Compassionate Patient Care Specialist

    1 month ago

    Lorain, Ohio, United States Bon Secours Mercy Health Full time

    About UsBon Secours Mercy Health is a leading healthcare provider dedicated to improving the health and wellness of our patients. Our commitment to quality, safety, and cost-effectiveness has earned us recognition for clinical and operational excellence.Job SummaryWe are seeking a compassionate Registered Nurse to join our team. As a Registered Nurse, you...

  • Imaging Diagnostic Specialist

    4 weeks ago

    Lorain, United States Mercy Health Full time

    We are seeking a highly skilled Imaging Diagnostic Specialist to join our team at Mercy Health. In this role, you will be responsible for applying diagnostic imaging techniques using CT scanning equipment to provide high-quality patient care.Job SummaryThe Imaging Diagnostic Specialist applies the art and science of diagnostic imaging through safe and...

  • Healthcare Professional

    1 month ago

    Lorain, Ohio, United States beBee Professionals Full time $28,000 - $35,000

    Job OverviewWe are seeking a compassionate Certified Nursing Assistant (CNA) to join our healthcare team in the United States.Compensation PackageThe competitive hourly wage for this role is $$20-$$25 per hour, with potential for overtime. Additionally, comprehensive benefits include medical, dental, and vision coverage, paid time off, flexible work...

  • Clinical Nurse Specialist

    3 weeks ago

    Lorain, Ohio, United States Bon Secours Mercy Health Full time

    About the RoleWe are seeking a highly skilled Registered Nurse to join our team at Bon Secours Mercy Health. As a Staff Nurse RN, Medical Surgical, you will be responsible for providing exceptional patient care in a dynamic environment. This role involves collaborating with other healthcare professionals to develop and implement individualized care plans.Key...

  • Head and Neck Specialist Opportunity in Lorain County

    1 month ago

    Lorain, Ohio, United States Bon Secours Mercy Health Full time

    Mercy Health Physicians, a part of Bon Secours Mercy Health, is seeking a skilled Head and Neck Specialist to join our rapidly growing practice in Lorain County. This full-time employment opportunity offers a chance to be part of an exceptional physician-led team with over 100 providers.About the OpportunityWe are looking for a board-certified/board-eligible...

  • Radiation Oncology Specialist

    2 weeks ago

    Lorain, Ohio, United States Protean Med LLC Full time

    We are seeking a skilled Radiation Oncology Specialist to join our team at Protean Med LLC. As a Radiation Oncology Specialist, you will play a crucial role in providing high-quality patient care and contributing to the success of our cancer treatment center.About This OpportunityThis opportunity is perfect for a board-certified physician with expertise in...

  • Diagnostic Imaging Specialist

    4 weeks ago

    Lorain, United States Mercy Health Full time

    At Mercy Health, we're united under one purpose: to provide exceptional patient care. Our team of dedicated professionals is committed to helping our patients be well in mind, body, and spirit. As a Diagnostic Imaging Specialist, you'll play a critical role in achieving this goal.About the RoleThis is an exciting opportunity to join our team as a Diagnostic...

  • Diagnostic Imaging Specialist

    4 weeks ago

    Lorain, Ohio, United States Mercy Health Full time

    Job SummaryWe are seeking a highly skilled Diagnostic Imaging Specialist to join our team at Mercy Health. As a key member of our radiology department, you will play a vital role in providing exceptional patient care and contributing to the delivery of high-quality diagnostic imaging services.

  • Radiation Oncology Specialist in Lorain, OH

    2 weeks ago

    Lorain, Ohio, United States Adelphi Medical Staffing, LLC Full time

    Job OverviewAdelphi Medical Staffing, LLC is seeking a skilled Radiation Oncology Specialist to fill a locum tenens position at a leading healthcare facility in Lorain, OH. This opportunity offers the chance to work with a talented team and make a meaningful impact on patient care.Key ResponsibilitiesProvide clinical coverage as a Radiation Oncology...

  • Diagnostic Imaging Specialist

    2 weeks ago

    Lorain, Ohio, United States beBee Professionals Full time $55,000 - $75,000

    OverviewAt beBee Professionals, we offer a challenging opportunity for a skilled Diagnostic Imaging Specialist to join our team in Lorain. This role involves performing diagnostic imaging procedures and ensuring the highest quality of patient care.

  • Expert Traveling Nurse Specialist

    2 weeks ago

    Lorain, Ohio, United States beBee Professionals Full time $65,000 - $85,000

    At beBee Professionals, we are seeking a dedicated and highly skilled Traveling Nurse Specialist to join our healthcare team in the United States.About the OpportunityThis is an excellent opportunity for a motivated and experienced nurse to provide high-quality patient care while traveling to different healthcare facilities across the...

  • Travel Radiology Specialist

    1 month ago

    Lorain, Ohio, United States beBee Professionals Full time $55,000 - $75,000

    In the field of interventional radiology, beBee Professionals seeks a skilled Travel Radiology Specialist to join our team. This role involves traveling across the United States to provide high-quality radiology services at various healthcare facilities.About the Role:This is an excellent opportunity for a dedicated and experienced Radiology Technologist to...

  • Regional Newborn Hospitalist Specialist

    1 month ago

    Lorain, Ohio, United States Society of Hospital Medicine Full time

    **Job Title:** Regional Newborn Hospitalist Specialist**Salary:** $250,000 per year, guaranteed base salary with competitive benefits package and student loan repayment strategies.**Job Overview:** Akron Children's Hospital is seeking a dedicated Newborn Hospitalist to join our growing team in Northeast Ohio. As a Regional Newborn Hospitalist Specialist, you...

  • Nurse Care Specialist

    1 month ago

    Lorain, Ohio, United States beBee Professionals Full time $65,000 - $85,000

    In the healthcare industry, beBee Professionals is seeking a dedicated and experienced Nurse Care Specialist to join our team as a Travel RN. Based in the United States, this role requires flexibility and adaptability as you travel to different healthcare facilities.Responsibilities:Deliver high-quality patient care while ensuring patient safety and...

  • Nurse Care Specialist

    3 weeks ago

    Lorain, Ohio, United States Mercy Health Full time

    At Mercy Health, we're committed to providing exceptional care to our patients. As a Nurse Care Specialist, you'll be responsible for caring for a group of complex patients, requiring an initial assessment and ongoing monitoring of their condition.The ideal candidate will demonstrate clinical competency, evidence of nursing leadership, and coordinate the...