Veterinary Receptionist

Seeking a Veterinary Receptionist

Calusa Veterinary Center is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our mission to provide outpatients with the level of care we would demand for our own pets, expect to be supported in your work and home life with:

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees
• Professional development opportunities

Salary: $18-$22 per hour

Schedule: Day and Evening Shifts, Alternating Saturdays and Sundays

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.

• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.

• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.

• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.

• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant preferred

• Strong organizational and multitasking skills

• Ability to maintain a calm, professional, and positive demeanor

About Calusa Veterinary Center

We're focused on making sure our hospital has the right tools to allow our doctors and medical staff the ability to provide excellent service and care. In addition to diagnostic and preventative services, our hospital is equipped with digital radiography, digital dental radiography, in-house labs, CO2 laser, endoscopy, rhinoscopy, bronchoscopy, cold laser therapy, underwater treadmill, and ultrasound. We also offer hyperbaric oxygen therapy, acupuncture, rehabilitation, and pain management.

We are a full-service, AAHA accredited 24 hour GP and ER small animal practice with 10 doctors and a large staff serving our clients in the Boca Raton, FL area for the past 20+ years. Our 10,000 square foot state-of-the-art facility is unlike any other in the area. We blend modern medicine with time-tested practices to provide the highest quality care.

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