Technical Support Spcecialist

4 weeks ago


Kansas City, United States Insight Global Full time

Insight Global is looking to hire a Technical Support Specialist to support a client of ours in Kansas City, KS. This position will require some travel (50-75%, 2 weeks per month). The candidate will serve as the IT liaison between the business and IT, to ensure all IT requirements are properly defined by gathering input from stakeholders, and help develop solutions for technical initiatives. This person will work with each site to identify potential gaps in additional needs, and work with vendors to provide solutions for the business. This role will require knowledge of general technical support, will lead technology implementations, software and hardware deployments, etc.

Any certifications or licenses (Microsoft MCP, Comp Tia, etc.)
Associates Degree in technical field or related certifications
2-5 years of experience in MS Windows environment performing break/fix support
Experience troubleshooting O365 products
Experience troubleshooting Windows 7 and 10 workstations
Knowledge of networking and servers
Troubleshooting MAC workstations


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