Payroll Tax Accountant
4 weeks ago
Job Title:-Payroll Tax Accountant
Location:- Open For 100% Remote Job
Duration:- 3+ Months Contract (With Possibility of extension of 18th Months)
Be an expert at resolving complex payroll issues and assessments that come through service cloud, ensuring our customer's questions are answered in an accurate, efficient and timely manner
Documenting, improving, and scaling the tax escalations team by implementing process automation and reducing common customer issues
Identify, document, and solve issues that may arise as a result of customer error or product bugs/limitations Identify gaps in our policies and inefficiencies in how we work together and collaborate with sales, support, tax operations and product to define and implement improvements Work with Federal and State tax agencies to resolve any customer tax issues
Skills:
Excellent skills in time management, de-escalation, composure, and prioritization
Creative problem-solving
Cross-functional agility
Superior Payroll product, process, and policy knowledge
Composure under pressure and ambiguous circumstances and constant change
Self-sufficiency, using all available resources
Approach work with positivity
Bachelor's degree in accounting, economics, tax, business, or equivalent
2-4 years of experience in tax and or payroll tax, experience with federal and state payroll tax filings a plus
Self-motivation with the desire for ownership and ability to operate independently in a fast-paced, ever changing and innovative environment while working collaboratively across multiple functions
Strong attention to detail and accuracy, passionate about improving workflows and process
Excellent interpersonal and writing skills, comfortable communicating with our customers over phone and email
Strong familiarity with Microsoft Excel and Google Sheets
Must be a Macbook user
Education:
Bachelor's degree in Accounting, Economics, Business or 4 years of experience in tax and/or payroll tax, experience with federal and state payroll tax filings and/or amendments a plus
#TB_EN
by Jobble
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