Network Support Engineer

4 weeks ago

North Salt Lake, United States Cynet Systems Full time
Job Description:

Responsibilities:
  • Support and troubleshoot LAN/WAN infrastructure for Process Control Networks.
  • Ability to work independently and in a team oriented environment.
  • Can effectively lead infrastructure improvement projects.
  • Effectively engages the team for alignment and communications.
  • Working knowledge of RF infrastructure and standards.
  • Responsible for the timely completion of all Information Protection Evergreen Processes for network and wireless technologies.
  • Responsible for ensuring all infrastructure cabling installations follow Chevron recommendations (labeling, documentation, etc).
  • Install, configure, and maintain network operating systems and application software, as appropriate (example, SolarWinds NPM, NCM, Syslog).
  • Knowledge to support, troubleshoot, upgrade, and maintain all routers and core switches.
  • Proactively review logs and performance data to anticipate and respond to system issues.
  • Create or update high-level and detailed network diagrams for all sections of the network infrastructure including fiber diagrams and fiber end maps, network interface topology drawings, and wireless RF maps were appropriate.
  • Monitor network capacity to ensure users receive adequate application and service response times.
  • Responsible for all operational, maintenance, and security management of Cisco and Palo Alto firewalls.
  • Provide support and manage Internet Protocol (IP) addresses for all control systems.
  • Maintain IP compliance of all equipment by adhering/implementing company s Information Risk Standards.
  • Maintaining up-to-date inventory as per company s standards.
  • Monitor reliability and health of equipment in the form of daily checks.
  • Identify problems and implement corrective actions.
  • Report all issues to management.
  • Support and integrate information technology standards into the PCN environment.
  • Supervise and control all vendor s activities related to systems/subsystems during their visit to the facility.
Key Skills/Certifications/ Criteria:
  • 5+ years of experience in Enterprise Network management (Cisco and Palo Alto).
  • Experience on support, administration and troubleshooting of hardware, operating systems, and software for Servers and Workstations.
  • Associate or higher graduation.
  • CCNA or greater is required.
  • PCNSA or equivalent experience.
  • SolarWinds and Client experience is desired.

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