Network Engineer-Entry level

2 weeks ago

Nashville, United States CereCore Full time
Classification: Contract
Contract Length: 12 months
Job ID: 16420323
Location: Nashville, TN

CereCore® provides EHR implementations, IT and application support, IT managed services, technical staffing, strategic IT consulting, and advisory services to hospitals and health systems nationwide. Our heritage is in the hallways of some of America's top-performing hospitals. We have served as leaders in finance, operations, technology, and as clinicians turned power users and innovators. At CereCore, we know firsthand the power that aligned technology can provide in delivering care. As a wholly-owned subsidiary of HCA Healthcare, we are committed to bringing the expertise we have gained as operators to deliver IT services that emphatically address the needs of health systems across the United States. Our team of over 600 clinical and technical professionals has implemented EHR systems in more than 400 facilities and provides managed services support to tens of thousands of health system employees. We work tirelessly to provide healthcare organizations specialized IT services that support the delivery of patient care. The Link to Life-Saving Care.

CereCore is seeking an Entry Level Network Engineer to join our team in Nashville, TN. This individual will work at one of the nation's leading providers of healthcare services, HCA Healthcare.

In this position you will:
  • Assist with the design, implementation, monitoring, and support of hardware and software to support the SVG network. This includes, but is not limited to: monitoring routers, switches, and circuits for failures and recommending corrective action
  • Assist with the creation, implementation, and maintenance of standard operating procedures for equipment installation, configuration support, and center network operations which improve service and repeatability
  • Assist with maintenance and support of center network security equipment, including but not limited to: network equipment, VPN concentrators, and firewalls
  • Participation in the support of center implementation projects
  • Provides 24x7 on-call support as warranted, to assist with troubleshooting, coordination, escalation, and resolution of network or security-based incidents, equipment, failures, etc.
  • Participates in facility-based IT project planning, as needed
  • Communicates and escalates incidents and requests beyond scope of ability to senior/consulting level resources
  • Participates in meetings, committees, and continuing education to improve individual, departmental, and organization performance
  • Aides and trains users on proper use of center technology
  • Adheres to and supports HCA ITG standards, policies, and procedures
  • Maintains and protects confidentiality with regard to all aspects of patient care and employee information
  • Adheres to Code of Conduct and Mission & Value Statement

Requirements:
  • Network hardware support; high level of troubleshooting
  • A thorough knowledge and understanding of current and emerging technology
  • Solid understanding of networking and TCP/IP principles
  • Strong technical skills in configuring, installing and troubleshooting of Microsoft Windows (all versions)
  • Strong technical experiencing supporting Microsoft Office suite, antivirus software, encryption software, and mobile devices
  • Experience using remove desktop management tools
  • Strong experiencing using and documenting within an enterprise ticketing solution
  • Ability to generate reports and identify data trends
  • Knowledge of IMAP, LDAP, ActiveSync, Active Directory, Group Policy, WINS, DHCP, and DNS
  • Knowledge and understanding pertinent HIPAA guidelines.
  • Strong demonstration of customer orientation
  • Demonstrated ability to work in stressful situations.
  • Experience providing training/support to new users and lower-level team members.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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