Sr IT Analyst

Oxy is an international energy company with assets primarily in the United States, the Middle East and North Africa. We are one of the largest oil and gas producers in the U.S., including a leading producer in the Permian and DJ basins, and offshore Gulf of Mexico. Our midstream and marketing segment provides flow assurance and maximizes the value of our oil and gas. Our chemical subsidiary OxyChem manufactures the building blocks for life-enhancing products. Our Oxy Low Carbon Ventures subsidiary is advancing leading-edge technologies and business solutions that economically grow our business while reducing emissions. We are committed to using our global leadership in carbon management to advance a lower-carbon world. Visit oxy.com for more information.

Occidental strives to attract and retain talented employees by investing in their professional development and providing rewarding opportunities for personal growth. Our goal is to meet the highest employer standards by ensuring the health and safety of our employees, protecting the environment, and positively impacting communities where we do business.

We are currently looking for an experienced and motivated individual to fill the position of

Senior IT Analyst

within our

Customer Experience

group based in

Platteville, CO.

A successful candidate will ultimately be responsible for:

Develop strong customer relationships with the business users to identify strengths, weaknesses, and oppotunites.

Partner with the business to roll out new technologies, applications, and tools that will positvely improve the IT user experience.

Troubleshoot problem areas in a timely manner ensuring clear and effective communication throughout the cycle of support, providing end-user assistance where required

Logging and tracking all incidents and service requests into company provided tools. Work with users through a series of actions to help set up systems or resolve issues. Working continuously on a task until completion or escalating to the next level support, when appropriate.

Installing, configuring, and supporting computer hardware, operating systems, and applications. Includes PC hardware, peripherals, software, and IT equipment, data room equipment, cabling, printing, and replacing parts as required.

Keep local assigned sites informed of upcoming activities. Keep customer base informed of changes and issues with the IT environment. Work with IT groups to stay current on changes, initiatives, problems and experiences seen across the enterprise

Must be capable of providing proper documentation and knowledge transfer, such as maintaining and providing solution documentation to other team members, IT and business areas, detailing hardware installations, logically storing project files, and cross-training.

Model a strong work ethic and take the lead on a variety of support initiatives. Be flexible and willing to adapt to changing business requirements. Continuously learn technologies, customer business needs, and apply techniques to customer needs.

Conduct formal and informal end-user training on the use of various applications and hardware.

Physically able to maneuver IT hardware; including servers, UPS and batteries when necessary.

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