Guest Experience Supervisor

4 months ago


Denver, United States Chick-fil-A Full time
Description: At Chick-fil-A, we are so much more than a restaurant. Join our leadership team and partner with a reputable brand known for leading the way in its industry. With one-on-one coaching and development from a senior leader, you will have the opportunity to learn and lead in our organization. Be immersed in our culture, lead key projects, and develop your own business plans.

Leadership Role: Manage business operations leading a team of 20+.

Responsibilities:
  • Lead a team of 20+
  • Serve and lead in restaurant operations 35-40 hours/week
  • Assist with social media and advertising for events
  • Lead systems and processes that ensure consistent execution of food safety, food quality, and customer service
  • Ensure processes are in place to provide remarkable guest experiences
  • Exceed expectations with the guest experience in catering pickup and delivery
  • Maintain current restaurant POP with accurate pricing, campaigns, and appropriate signage based on business plan
Qualifications:
  • Experience in team leadership
  • Excellent verbal and written communication skills
  • Humble servant-leader
  • Outstanding interpersonal skills
  • Strong project/time management skills
  • Self-starter with strong follow through
  • Ability to work independently on complex projects
  • Eagerness to continually learn and adapt to change

Benefits: Sundays Off, Flexible Scheduling, Quarterly Team Events, Scholarships, FREE FOOD

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