Assistant General Manager Medford

1 week ago


Medford Lakes, United States Hand & Stone Corp Full time

Job Title: Assistant Spa Manager Location: Hand & Stone Massage and Facial Spa, 175 NJ-70 Suite 4-B, Medford, NJ 08055 About Us: FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, operating over 58 locations across 8 states. We prioritize our people, offering benefits that reflect our family-oriented culture. Benefits: 401(k) with 5% company match Bonus based on performance Medical, Dental, Vision, Life, and Supplemental Insurance with generous employer contributions Paid Time Off Competitive compensation structure including commission Employee retail and service discounts Opportunity for professional growth Role Overview: As the Assistant Spa Manager, you will work closely with the General Manager to enhance customer experience and drive sales performance. Responsibilities: Provide excellent customer service to all guests and members Maintain personal sales performance, meeting or exceeding expectations Oversee daily operations of the front desk Assist in managing sales performance and driving key metrics Support recruiting, hiring, onboarding, and training processes Train, monitor, and coach team performance Promote membership and sales Handle administrative duties with the General Manager Role Requirements: Passion for customer communication and service Flexibility to work nights, weekends, and holidays Willingness to travel for training and business-related activities Excellent verbal and written communication skills Ability to thrive in a fast-paced environment Computer proficiency, knowledge of retail/appointment booking systems is a plus Strong team player with independent working capability Exceptional organizational and multitasking skills Critical thinking skills for conflict resolution Compensation: Base Salary: $17-$18 per hour Bonus: Monthly performance bonuses averaging $300-$400 Commission: Uncapped commission structure with top performers earning an additional $1-$2 per hour Total Average Earnings: $38,000 to $46,000 annually based on performance We can’t wait to meet you I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, which is a separate employer from Hand and Stone Franchise Corp. #J-18808-Ljbffr



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