Server- West Woods Golf Club
1 month ago
The City of Arvada operates the West Woods Golf Course with a restaurant and banquet room; responsible for selling food and beverage and to serve guests in a warm, friendly and professional manner.
***Tip Eligible Position****
ESSENTIAL JOB FUNCTIONS
Provides excellent customer service to patrons of the golf course facilities, serves meals in a professional and timely manner;
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Greets customers warmly and with a smile, proceeds with standard sales approach; has thorough knowledge of menu contents, daily specials and knows basic preparation of each (baked, fried, broiled, portion size, approximate time, etc.)
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Has thorough knowledge of beverages, i.e. house brand liquors, liquor, beer and wine that is available; knows special beverage promotions;
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Works in an organized, expedient manner, anticipates guests' needs;
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Clears dishes and tables as needed;
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Assists bus person when possible;
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Keeps stations and work areas clean;
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Performs all side work duties, works opening and closing as directed; helps where needed in restaurant; attends departmental meetings; other duties as assigned.
ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES
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Must be 18 years or older
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Must be able to work evenings and weekends and some holidays
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Must have good interpersonal skills- ability to establish and maintain effective working relationships and supervisors, other employees, and the general public.
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Previous customer service or waiting experience helpful
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Ability to communicate with others, ability to use good judgment;
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Ability to work independently, ability to maintain a clean and neat appearance, ability to maintain adequate attendance, ability to follow instructions, working knowledge of all menu items and their presentation, ability to work with a P.O.S., handle and reconcile cash banks, ability to lift/carry up to 50 pounds.
Vision:
We Dream Big and Deliver
Mission: We are dedicated to delivering superior services to enhance the lives of everyone in our community.
Values:
Innovation: We excel in creativity, flexibility and the use of best practices while valuing diverse backgrounds, ideas and perspectives.
Passion: We are a high performing, inclusive team inspiring each other to pursue excellence.
Opportunity: We value our diversity, embrace possibilities, face challenges, persevere and take action to deliver quality results
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