Claim Director

1 week ago

Malvern, United States Ace American Insurance Full time

Claim Director - Commercial Property, E & S - 5892

DESCRIPTION/RESPONSIBILITIES: JOB DESCRIPTION This position will utilize consultants and Independent Adjuster in their efforts to determine nature of loss, coverage provided, and scope of damage; promptly contact client's and contract adjusters; promptly and properly develop the file to provide accurate and timely investigation and loss analysis; maintain an active diary; monitor diary to achieve timely development of file and timely disposition of the claim; recognize and pursue recovery where possible; adhere to all statutory regulations and unfair claim practices act; establish accurate and timely reserves; effectively communicate with all internal and external customers.

Key functions of the role include ensuring the adequacy of reserves, proper valuation of claim settlements, and appropriate use of experts, providing high level of customer service, while delivering quality claim results.

Education: College degree preferred or equivalent in education and experience.

Competencies/Tech Skills: Candidate must have proven technical knowledge in the investigation and analysis of Commercial Property Claims, with a minimum of 5+ years of experience in the handling of Commercial Property Claims. This would include knowledge of insurance contracts, industry trends, and severity and a strong knowledge of Chubb's systems, procedures and philosophy. Candidate must demonstrate an ability to work in a collaborative fashion with a wide spectrum of people, develop and maintain strong business relationships within Claims and with underwriting partners. Must be an excellent verbal and written communicator with a strong ability to address diverse audiences. Candidate must be both service and results driven, highly analytical and detail-oriented with the ability to make timely and appropriate decisions. Advanced organizational and time management skills required. Ability to accept new challenges in a continued changing business environment required. Ability to coordinate, deploy and deliver claim service. Apply strategic, proactive and innovative skills to develop creative solutions and resolve problems to achieve desired business results.

If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

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